Hotel Reservation with Leisure Link/

On Nov. 30, I made reservations for 2 nights accommodations in Yellowstone Nat'l Park for July. I was told when I went on that "don't worry, no money will be taken. You will pay on your arrival date". 3 days later, Dec. 3, I notice that that the total amount $525.80 had been taken out of my bank account by Leisure Link. After many hours on the phone I still didn't have any resolve. I really didn't want to cancel my reservation, just not have to pay in full 8 months ahead!!! Due to no recourse, and wanting to get my money back I cancelled my reservation on Jan. 14, 2014. Today I noticed that Leisure Link returned l/2 of my money $262.80. Unbelievable, that they took out the full amount 8 months ahead of time, but when cancelled many months ahead they could take l/2 of the money $262.90 due me canceling. What a scam Leisure Link as well as is. They are a huge scam on innocent people who just want to make sure their trip is guaranteed ahead of time so they don't have to worry about not being able to stay in a decent place at a busy Nat'l Park. I went to the trouble to guarantee that by making reservations 7 to 8 months ahead to guarantee yourself a wonderful time with no worries. I am pissed!!! Total Scam……BE AWARE!!!!
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map-marker Bellevue, Washington

Leisure Link new game of Corruption

They stole my money along with Brunswick Golf & Plantation Resort. I Cancelled my reservation a full 4 days in advance and the Thieves still took my money (33 1/3 % of it). Sending this to the BBB, 60 Minutes and ABC News. This is a new game of deception wherein these *** artists profit from people cancelling reservations even in an emergency. Americans have to constantly be on guard against these fraudsters. They have a phone number listed that only takes messages. This way they can always disavow receiving them. Don't do business with them period. They are thieves!
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Kevin H Xhz

Timeshare owners beware! According to the FTC, numerous state attorney generals, BBB and other trusted sources, timeshare owners and consumers going on timeshare presentations are under attack. Anyone who has purchased a timeshare needs to read our list of the 5 most common areas of deception that can occur during a timeshare sales presentation".

1. Timeshares are like real estate – This is a scam used by weak timeshare sales reps and their managers to try to get their customer to believe that a timeshare is no different from buying any other type of property/. What they are trying to do is make a connection in their customer’s mind that a timeshare functions just like a real piece of property". If you are reading this, then you know that is not the case:. Timeshares are nothing more than timeshare that you purchase at a resort and instead of the resort paying all the fees, you the timeshare owner pay them..

2. Timeshares increase in value – Again, if timeshares were like real property then this would be true.. Reality is that timeshares have no, I REPEAT, no value on the resale market whatsoever. In order for something to have a value there must be a demand. I know that you have heard this before, but if you simply go to eBay and Craigslist you will see not hundreds, but thousands of timeshares for $1.00 or free and they are not moving. Do yourself a favor and really investigate this before you agree to attempt to sell your timeshare.

3. Timeshare owners can go anywhere at any time – Wouldn’t that be great? Well, it is true that timeshare owners can go anywhere at any time. It is called making a reservation on the open market and not through your timeshare ownership or exchange. I am sure by now you understand that was a complete lie. What the sales reps and managers do is use the exchange catalog during their sales presentation to get you to believe that you can go to any location in the world simply because you are a timeshare owner. NOT TRUE! If you are not a planner who schedules your vacations 10 to 13 months in advance you do not need to own a timeshare period!

4. You must buy today – Every sales organization wants to create a sense of urgency with their customers to get them to want to buy today. The overwhelming majority of businesses in America do this with integrity. You do this by getting to understand what their customer is looking for and then showing them the benefits of purchasing their product. Not timeshares. They want to completely baffle you with B.S. then by a series of deceptive sales tactics they get their customers to believe that if they do not buy today, they will never get that opportunity again. Reality is that if you left and had time to think about it, most would not make the purchase. You see, the developers spend millions to get people to take timeshare presentations by promising free gifts. That is an expense that must be covered.

5. Deduct your fees off on your taxes – Wow, the sales rep is now a tax professional. By now I think you know that you must first speak with a licensed tax professional in your town.

If any of these top 5 scams happened to you, I can almost guarantee that is just the tip of the iceberg. You can take action and call us for a no-obligation consultation to find out what your consumer rights are. If you keep putting this off you may end up allowing the statute of limitations to protect the timeshare company that ripped you off.

If you feel like you have been the victim of timeshare fraud or misrepresentation call today for a free consultation!

Kevin Hanson

Texas Regional Sales Director

Licensed Texas Realtor Since 1996

Timeshare Advocacy International, LLC


713-554-**** Ext 805

936-689-**** mobile


This guest complaint is ridiculous. The guest made a reservation and had to cancel and is now angry that there was a restocking fee and a cancel penalty. Three things come to mind:

1) You booked a prepaid reservation! This means the Brunswick plantation was holding a spot for you -- a room they COULD have sold to someone else. They gave you a discounted rate in exchange for the certainty of you pre-paying for the room. In so doing, they incurred real costs such as the cost of paying Visa or Mastercard a fee in order to process your credit card

2. The cancel policies are always disclosed. In fact, on LeisureLink's site you need to expressly initial the part where you agree that you have read the cancel policy and restocking fee. Did you not read this? Did you not understand it?

3. You got a refund. Many properties, big chains as well as small properties like Brunswick charge cancel penalties of 100%. Brunswick was gracious in giving you back 2/3 of your fee when you cancelled on them with only a few days notice. They could have sold that room to someone else but because your plans changed they were limited in what they could do. You expect them to eat the cost of your change in plans? Lastly, it costs them money to give your money back on the credit card plus the time and effort of their people to try to sell the room and process the paperwork.

So, while it is unfortunate that you had to change your plans, please recognize that there are two parties who are hurt when a guest changes plans at the last minute. Seems pretty darn fair that you had to pay a fee...

Kwame O Ztj

Brunswick Golf and Plantation resort are just as much to blame because they know full well what these deceptive practices are about.

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