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Legion of Vapers

Legion of Vapers Reviews

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Legion of Vapers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Legion of Vapers has a 2.5 star rating from 7 reviews with mostly dissatisfied customers, unfavorable ratings at 71% and positives at 29%.

Positive Feedback

Customers note good products, a range of flavors and discounts, with generally fast delivery and prices cheaper than many competitors.

Negative Feedback / Risk Areas

  • Frequent Legion of Vapers customer complaints about failed deliveries and DPD service.
  • Reports of poor customer service handling refunds and exchanges.
  • Instances of damaged, expired, or opened products arriving.

Key Takeaways for Future Customers

  • Check Legion of Vapers reviews before ordering and expect to request a refund for issues.
  • Confirm delivery options and consider risks with chosen carriers.
  • Document issues immediately and be prepared for extended customer service interactions.
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Legion of Vapers - Sold Me Expired Vapes
Legion of Vapers - Sold Me Expired Vapes - Image 2Legion of Vapers - My parcel has been sent back to you and not delivered I ordered on 5th...Legion of Vapers - My parcel has been sent back to you and not delivered I... - Image 2Legion of Vapers - My parcel has been sent back to you and not delivered I... - Image 3Legion of Vapers - Not deliveredLegion of Vapers - Not delivered - Image 2
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Tommy L Mcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold Me Expired Vapes

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AI Highlights
  • - Regular customer; promo sold stock at 50p, citing a new law.
  • - Vapes looked old (faded boxes, inflated packs) and had no expiry dates; refund refused.
Legion of Vapers - Sold Me Expired Vapes
Legion of Vapers - Sold Me Expired Vapes - Image 2

This was my go to vape store for a long time. I have spent a significant amount of money with this company, buying in bulk fairly regularly.

However, they recently run a promotion where they were selling stock for as little as 50p. From the marketing material and he on-site content it seemed this was because with the law soon changing (which will make their disposable vape stock worthless) they decided to at least try to make some money from this stock before they have to dispose of it.

However, when I received the vapes, I noticed very quickly that they seemed old. The boxes were faded, the packets inside were inflated slightly in some cases, and the vapes themselves tasted disgusting and some were low in battery life. I noticed that all but one of them had no expiry date on them, and the one that did was out of date.

I of course complained and asked for a refund.

After some back and forth, they suddenly said that the site had always stated that they were expired. I checked and the products did in fact say EXPIRED in the product title, however when I checked the source code of the pages, I could see they had added this to the pages days after my initial complaint.

I explained this, but this was still not good enough to get a refund. Instead they asked me to return the products unopened.

Which is ridiculous. They are of no value to them, being expired and of course I would have opened them, so there was no possibility of this happening.

I am very disappointed, very bad business and will be finding another vape store to buy from.

Preferred solution: Full refund

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Adrian C Nfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surbiton, England

ATesla Punk 11 220w Box Mod available Stock Question

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Checking stock for Tesla Punk 11 220W Box Mod (gunmetal/black).
  • - The quantity is listed as 1, but I need 2.
  • - I plan to place the order next week.

Please is it possible too get in Stock a Tesla Punk 11 220w. Box Mod Colour/-gunmetal.

black xQty 1 as I require xQty 2 & would like too place the Order next week..Thanks.

& good on you all at. Legionofvapers.com

Pros:
  • Good products and great service

Preferred solution: Please have you an ability too get in Stock X Qty 1 Tesla Punk 11 220w Box Mod Colour/-gunmetal black as require X Qty 2 & you only have 1 in Stock Yours Adrian Cull & good on you all at. Legionofvapers.com

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Brealynn Mug

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My parcel has been sent back to you and not delivered I ordered on 5th August 2023

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Legion of Vapers - My parcel has been sent back to you and not delivered I ordered on 5th...
Legion of Vapers - My parcel has been sent back to you and not delivered I... - Image 2
Legion of Vapers - My parcel has been sent back to you and not delivered I... - Image 3
Contains 2 confidential files for company representatives

Parcel ordered and paid for not delivered was sent back to you from hub 5 Hinckley Liverpool 9th August 2023 I need either a full refund or for you to send parcel to me soon Im not happy

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Andrew S Uvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Contacted the company first

The reviewer tried to contact the company before posting this review.

Order number #2392****

Can I get a refund I have made a mistake and work like to get a refund I have not opened it thanks Andrew Shami

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Jadea Gyp

Failed DPD Delivery

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - -Delivery due 11:33-12:33; I received a 'missed you' message.
  • - -DPD did not attempt delivery; Evri delivered today; paid for today; requesting refund.
Updated by user Dec 05, 2023

I asked for a refund down to a normal delivery as I had paid for next day delivery and they have not responded as yet.

Original review Nov 28, 2023

I was due my delivery between 11.33 and 12.33, I received as message saying 'sorry we missed you' your delivery will be redelivered tomorrow at the time that this happened, 4 people are in my house and I had a ring doorbell and camera, nobody attempted delivery from DPD, I had a delivery from Evri with no problem today, so why not DPD?? I paid for the delivery to be today and I would like my delivery money back as it the contract for todays delivery has failed because of the carrier, this is no fault of my own.

User's recommendation: Don't use DPD

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Michael D Jap

Not delivered

Contacted the company first

The reviewer tried to contact the company before posting this review.

Legion of Vapers - Not delivered
Legion of Vapers - Not delivered - Image 2

Item was sent back to legion of vapez Ive nearly run out not happy about this have you any idea whats going on normally you are on. Time within a few days I go to sites I can trust

Loss:
$62

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Holbeach, England

An order

Legion of Vapers - An order

My vapes aint turned up no confermation or any think throgh laybuy email simonfc1989@***.com and my contact number is 0754671****

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Steve101

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed DPD Delivery

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - -Legion of Vapers customer service was top notch.
  • - -They explained the issue, owned it, and arranged next-day delivery with DPD; I'm a happy customer.

I found Legion of Vapers Customer service to be top notch. Having explained the situation with every detail they got onto it straight away and have got DPD to deliver my order the following day expedited delivery.

That's what I asked for. I believe a company is as good as their last review so take my word this company provides excellent service when it comes to resolving problems or mix ups with delivery. It was DPDs fault not theirs but they owned it even though it was a small order.

It's the principle. So hats off to you I am a very happy customer Happy

Pros:
  • Plenty of ways to get in contact
  • Good products and great service
Cons:
  • No direct phone number

Preferred solution: Deliver product or service ordered

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Elizabeth B Bli

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Verified Reviewer

Faulty voopoo drag 4 mod

Contacted the company first

The reviewer tried to contact the company before posting this review.

Legion of Vapers - Faulty voopoo drag 4 mod

Have sent 2 emails ref faulty mod have not had any satisfactory response only had it 4 days and faulty

Cons:
  • Not helpful and not much communication

Preferred solution: Full refund

View full review
Andy B Wxq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising

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AI Highlights
  • - VandyVape stopped Bluetooth 6 months ago; two versions exist.
  • - The site advertises only one version while selling the newer one.
  • - They sent the wrong colour.
Original review updated Mar 05, 2022

Please don't buy this item from this website. They are using false advertising either through laziness or a con.

6 months ago VandyVape stopped using Bluetooth due to a chip shortage, so there are two versions out there. Yet Legion of Vapers continue to advertise only one version, while selling the new one. Completely inexcusable false advertising after 6 months.

They also sent me the wrong colour. Advertise great products and just grab any old crap off the shelves

UPDATE - They reply expecting the customer to pay for return postage, at their own expense and tell me there's more important things going on in the world and I shouldn't need these features anyway.

Now reported to trading standards for fraud and false advertising and claim with bank for refund. All they had to do was apologise and provide free return postage and good result, but no.

Loss:
$50

Preferred solution: Deliver product or service ordered

User's recommendation: Buy elsewhere

View full review
Taylor b Hbj

Sent opened and used disposable vapes

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My brother and I both have opened a vape and found it to be already open, very unprofessional not worth the purchase

Loss:
$10
Pros:
  • Fast delivery and cheaper than most sites
Cons:
  • Cost of not getting what you pay for

Preferred solution: Apology

User's recommendation: Recommend finding better site

View full review
Anonymous

Disappointed and left out of pocket

AI Highlights
  • - Bought £42 of items; they arrived quickly, but one leaked and others had flaws.
  • - Only one refund; returns postage not covered and process dragged on.

I bought £42 pounds worth of items from the online store in a variety of flavours around mid December 2021. I wasnt expecting them to arrive due to the Christmas period however they did come pretty quickly; this was the only positive I can take away from the experience.

I opened the packages to give the flavours a try (after my existing one I bought locally was finished) and discovered that one was completely damaged and not working having leaked out into the packaging, I then opened the others only to discover that they all seemed to have cosmetic imperfections and atleast 2 of those made an ominous clicking when you inhaled; having used this brand for a while I know this is not a normal occurrence. So I set about reaching out to them to ask for a resolution; I emailed back and forth for a while (sending images to show the damaged ones and explaining the issues) to which I was advised to return them and replacements would be sent out. Hoooray I was initially thrilled to hear this thinking I wouldnt have to worry about them blowing up in my face etc but then the reality hit.

I wasnt offered anything to cover the cost of postage but I took that on the chin and sent them back anyways as I was informed they would be replaced. After chasing up a couple more times I was finally able to get a response that they were being sent off to the head office for inspection.

I let it sit a couple more days and then got a response that one would be refunded only, they then said I had to pay return fees for posting the other faulty/damaged ones back to me.

At this point I was getting a bit annoyed as this had been going on for just over a month and I was fed up with being strung along. Ive basically gave up at this point and would advise anyone considering buying from here look elsewhere.

Pros:
  • Delivery time
Cons:
  • Response time
  • Resolutions
  • Customer service

User's recommendation: think carefully before making purchases.

View full review
Anonymous
map-marker Haddenham, England

Problem with order delivery.

AI Highlights
  • - Order not received; Royal Mail says it was delivered to a different office.
  • - Willing to resend or refund; proof can be supplied.

hello there,

i recently made an order with you but i have not received it. royal mail have told me they have delivered my item and i can see on their tracking that a totally different delivery office had made delivery however it was not to me.

i have been out today knocking on everyone's door down my road to see if they have seen this parcel but they have all said no. i am currently on hold to royal mail customer services, and although this is not your fault it is clearly royal mails i was wondering if you could find it in your heart to either send me the order out again or refund my money for the items i have attempted to purchase from you.

i can send over proof of the trouble i am having with royal mail if you would like to see it because i do have proof they have said so themselves that delivery has not been made to me so my guess is either someone has my vapes and are purposely not coming forward, the vapes have been lost or someone has just thought it would be funny to steal my parcel. i understand this is not fair on you as a company either but with Christmas around the corner i really cannot afford to have £25 thrown down the drain.

this is not the first time this has happened to me with royal mail, as i have also had a pandora bracelet go missing/ not turn up which was seventy pounds. i will 100% be taking this further as it is not on at all.

i really hope this all makes sense and that you can help me in any way at all.

thank you & kind regards

courtney baggott.

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Abs A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refused refund on defected Profile RDA

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AI Highlights
  • - The order arrived defective and didn't work.
  • - I sent video and images the next day; return was slow.
  • - Refund refused, I was asked to pay postage.
Original review updated Jun 14, 2021

Very disappointed with this company. When my order arrived, it was defected and was not working properly.

I reported it the next day and sent video and images to the company. It took a lot of effort to get them to agree to a return. Many back and forth messages online, which was highly frustrating. Very unprofessional responses via Facebook Messenger.

In the end they refused to refund my order. The said they will return my order as they had fixed the fault, even wanted me to pay for another postage to get the unwanted product back but by this time I had already purchased another similar product with another company online.

Loss:
$5

Preferred solution: Full refund

User's recommendation: Stay away from this company.

View full review
Anonymous
map-marker Leeds, England

Ignored over faulty vape mod

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AI Highlights
  • - Purchased a £180 mod that was faulty.
  • - No resolution after contacting the seller; told to contact the supplier to return it.

Purchased a £180 mod the mod soon was found to be faulty when asked to return it I was simply told I needed to get intouch with the supplier this I found strange as I purchased from them not the supplier I did not want a refund I just wanted it exchanging to a working mod I got no where at all emails sent messages sent texts too this has been a very hard lesson to learn vapers need to stay clear from this website whos run by clearly idiots and scammers shop local

User's recommendation: Avoid totally

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