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I was in interested in taking a Rhine River Cruise with Legendary Journeys. The price was right and so were the dates. Airfare was included in the price of the cruise. I asked what airlines they were using and I was told KLM, American or Norwegian Air. I would be flying from NYC to Munich where the cruise started. Then I was told I needed to fill out the booking information before I could be told what airline I would be flying on. Of course I...
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Took 3 months to get a group itinerary from the group department. Most disorganized and incompetent organization our group has worked with in 28 years of providing group travel to our club members. Misspelled names on tickets, double credit card charges, incorrect visa documents. Lack of travel documents and written confirmations. They do not return phone calls, the message box is now full and not accepting any new voice mails, and they do not...
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We participated in the trip to Cuba on the Celestyal Crystal starting January 6, 2017. As planned, the ship went from Montego Bay to Santiago de Cuba. However, it diverted from docking in Havana to the southern city of Cienfuegos the next day and remained there until we returned to Jamaica on January 13 despite favorable weather. We were very disappointed that we missed so much, especially Havana at night. Celestyal Cruises tried to make amends...
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Short Review for February 22, 2017

#1012145
Will not answer phones or emails. Is the company even still in business? Already paid for my trip and no one will return calls or emails. This place sucks
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Short Review for August 05, 2016, plc_product_quality

#895094
4.0
My friend and I took the New England trip with legendary journeys In October 2014. We have a fantastic time and the bus driver and tour leader bent over backwards to make the trip a wonderful one.
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Other product Review

#781148
2.0
Very poor customer relations. Everyone that I have spoken to is very rude. Quick to take your money, then use the bait and switch. Will not use them again ever!!!!!!!
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Legendary Journeys Trip Booking Review

#718037
Not happy with their excursion policy. Very nasty when asked questions
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I have traveled with Legendary Journeys at least 5 times over the past five years with my husband and often with a group of friends. I have found the cruises and tours to offer very attractive itineraries at reasonable prices. We love the idea of getting picked up in the area where we reside when we depart from other areas such as Miami or Ft. Lauderdale and also being picked up and driven home at the end of the trip. . I will not hesitate to...
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4.7
#994152
The staff at Legendary Tours have consistently provided late, inaccurate, and/or misleading information. EG. W paid our deposit based on a balcony cabin and paid extra to be able to choose our cabin. LT kept putting us off and we never did get a balcony. EG. We were advised that we would be emailed our boarding ticket on the Monday before our trip began (on Wednesday). We did not get it. EG. The tour guide send with us was next to useless. She...
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1.8
I liked
  • Location specific tour guides
I didn't like
  • Customer service
In July/2015, along with 45 of my senior neighbors and friends, booked a reservation with Legendary Journey for a Caribbean Cruise to depart Jan/2017. I paid the requested deposit of $300, which was all that was asked of me. In Sept. my back deformities escalated to the point that I now require drastic surgery, to take place Jan/2017 requiring a year long recovery. My surgeon will not let me travel during that time. He wrote a letter stating I...
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I RECENTLY TRAVELED WITH 7 OTHERS TO SPAIN AND TOOK A 12 NIGHT CRUISE ON ROYAL CARIBBEAN " BRILLIANCE OF THE SEAS. THE TRAVEL AGENT SHEILA , WAS UNPROFESSIONAL. SHE WAS QUICK TO ASK FOR PAYMENT, BUT REFUSED TO GIVE US ANY REAL DETAILS OF OUT TRIP UNTIL A WEEK BEFORE OUR DEPARTURE. THE HOTEL IN SPAIN WAS OLD, THERE WAS NO AC, MY CREDIT CARD WAS COMPROMISED, AND THE SERVICE WAS POOR. WE WERE NEVER GIVEN ANY CHOICES ABOUT WHERE WE COULD STAY OR THE...
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Have been with LJ since 2005. This last trip was a nightmare. What is up with their transportation dept!!!! Looking at your website we are not the only ones upset. first--3 and 1/2 hour delay before pickup, in the rain--you cannot go back into the terminal once you exit--driving across the state from Ft Lauderdale to tampa, then across the state to Orlando--suppose to be in Orlando by 3:30PM arrived at 7PM. Our ride to pick us up had left...
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#953307
Like fools, we booked with this so called travel company even after reading the numerous bad reviews, so we really have no one to blame but ourselves. What travel company fails to send the bus to pick up the travelers on day one of the trip. No words to explain such inadequacy and Ledgendary journeys is laughing all the way to the bank once again. Ripping people off is their business, as opposed to being a travel service provider. However, for...
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Anonymous

Anonymous We got screwed to. Glad you are doing the Facebook thing and not letting it drop. They don't belong to the BBB, so complaining to them doesn't help. We talked to folks at our ...

Contact Legendary Journeys

Headquarters Address:
Legendary Journeys
3474 17th Street
Sarasota, FL 34235
Phone:
(941) 953-7988
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Companies similar to Legendary Journeys

I am currently on one of their tours and it is terrible.We have had so many good tours with other operators, and I should have listened to folks in our 55+ retirement community's travel club when they warned us. Ugh! Can't wait to get home!
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Anonymous

Fernando First and last LJ trip! Look at reviews to see in what disrespect this company is held. Use Vacations to Go, Travel Zoo, Trip Advisor, etc. and not these washed up frauds!!! E...

Anonymous

Corpus Christie Hope that you are not in Albuquerque with us! This is the biggest rip off we have ever seen and we have been traveling for 45 years. Will tell everybody we see to run away as ...