Legend Real Estate
Legend Real Estate Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legend Real Estate has a 1.0 star rating from 1 review and consumers are mostly dissatisfied with their property management and BYU housing experience.
Positive Feedback
Some find Legend Real Estate can be affordable and it serves BYU off-campus housing needs for certain renters.
Negative Feedback / Risk Areas
- Reports of dishonest practices, bait and switches and poor property management.
- Poor customer service with allegations of threats after bad reviews.
- Issues with deposits, refunds and billing disputes when tenants move out.
Key Takeaways for Future Customers
- Read Legend Real Estate reviews and BYU housing accounts before signing.
- Document move-in condition and communicate in writing about deposits.
- Expect to escalate customer complaints if problems arise; verify terms to avoid unexpected fees.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legend Real Estate has a 1.0 star rating from 1 review and consumers are mostly dissatisfied with their property management and BYU housing experience.
Positive Feedback
Some find Legend Real Estate can be affordable and it serves BYU off-campus housing needs for certain renters.
Negative Feedback / Risk Areas
- Reports of dishonest practices, bait and switches and poor property management.
- Poor customer service with allegations of threats after bad reviews.
- Issues with deposits, refunds and billing disputes when tenants move out.
Key Takeaways for Future Customers
- Read Legend Real Estate reviews and BYU housing accounts before signing.
- Document move-in condition and communicate in writing about deposits.
- Expect to escalate customer complaints if problems arise; verify terms to avoid unexpected fees.
Media from reviews
Turn one complaint into a collective action
Poor service
- - Do not use this company to manage property.
- - The unit was moldy and dirty at move-in, and they threaten to send my deposit to collections.
I wasnt going to write all of this but since I left a 1 star review they have started emailing me and threatening me.
WHATEVER YOU DO, DO NOT USE THIS COMPANY TO MANAGE YOUR PROPERTY AND I WOULD NEVER RECOMMEND ANYONE LIVE IN ONE OF THEIR PROPERTIES.
If you do rent with them, good luck getting your deposit back. If I could give 0 stars I would.
This company is incredibly petty.
They are terrible property managers.
The place I stayed at was moldy, carpets were stained and when we arrived to move in the rooms and kitchen were dirty with lots of trash and old used dishes. The townhome was disgusting and poorly taken care of.
The door in question was already damaged when I arrived at the room. I did not take pictures of any damage on the door because it appeared to have already been repaired and the door and frame functioned.
I have asked for pictures of the repaired door and have not received them, probably because the door is in the exact condition. Now because I left a bad review they are threatening to send the $70 to collections when in fact they still owe me the deposit I paid.
All I have encountered with office workers at legend real estate from the moment I picked up my key is a condescending attitude.
I am left to question how many other tenants have been taken advantage of from this damaged door?
User's recommendation: Do not use them for any services at all
Provo-Orem, Utah
Legend Real Esate (Tim Metler) -- A Common Thread of Dishonesty in BYU Off-Campus Housing
- - Legend Real Estate is accused of dishonesty and ignoring renters.
- - Reports describe bait-and-switch when contracts are sold and rent hikes.
After being lied to and blatantly ignored about our rental situation by Legend Real Estate, it's time to share our story.
There are also multiple BYU student horror stories and reviews that are gaining greater traction in bringing to light the dishonest and unethical practices that are being used by Tim Metler and, his business, Legend Real Estate.
First of all, in almost every review of the business online -- and in discussing the matter with other BYU students that have had horrid experiences -- there is ONE major common thread that is happening: complete dishonesty on Legend Real Estate’s part.
It usually goes something like this…
Student decides to go to summer sales, move home for the summer, visit Chile on a trip...etc.
They call Legend Real Estate to tell them that they’d like to sell their contract and that if they could please start advertising, that would be ideal.
Legend Real Estate agrees. Typically, someone is “found” to replace the student’s obligation to pay the rent.
A month or two passes by and the student gets notified of a missed rent payment along with late fees.
The student panics, calls up Legend Real Estate and they are rude, abrupt and tell the student that they never told them someone bought the contract or let them know.
In our case, the rent magically went up $100 bucks when it came time to sign a contract with them.
A good old bait and swtich! Although giving businesses (especially family and local businesses) the benefit of the doubt is important, this is one trend we cannot be forgiving of.
BYU students often come into college unaware of the rental hooks that they can become snagged in. Selling contracts is a common occurrence because, let’s face it: LIFE HAPPENS. However, if you’re on the hook for money and there’s a chance to get in an argument and late fees slammed with it -- Legend will take that road.
Most businesses want to take the path of least resistance...not these guys.
The word “bully” has been used multiple times in BYU student stories and unfortunately, it’s true.
BEWARE of this company! You’ve been warned. YES -- college students usually disagree with their landlords on clean checks and other weird fees.
NO -- should property management groups EVER be passive aggressive or unprofessional.
See it with your own eyes and make an educated decision. You’ve been warned.
- Can be affordable
- Byu housing
- Dishonest business
- Unprofessionalism
- Bait and switches
Preferred solution: Stop screwing over BYU students
Real Estate Expert Talks
"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry
To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.
Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.
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