They really know how to nickel and dime you at legalzoom. Way too much money spent for the simplest of things. Bullahit service. Never using again. Submitted order 7 days early and they failed to let me know that it would take more than 7 days to complete the order...Read more
I kept forgetting for months to cancel this service which i didn't use. I finally searched the site, guess what? there is zero information about cancelling your service on the website. I contacted customer care by email and asked that they cancel my service. I got an...Read more
I hired legalzoom to register my trademark. I was told that my trademark would be approved, just pay legalzoom $464.00. After I paid legalzoom, I went out and purchased 12 domain names using the trademark name. One week later, legalzoom sent me an email informed me...Read more
Legalzoom Account Review
by anonymous #992259
I have been scamed out of an order for llc account. I have not received any forms this account was on finaced and has wiped my credit card accounts completely empty with unauthorized transactions. By taking advantage of a new client . Leaglzoom has denied access of my email address from login to check my order status. Legalzoom can not be trusted. Has been very poor with communication.
Legalzoom Customer Care Review
by Jd309 #984162
Total rip-off! They automatically enroll you for future billing without your consent. Refuse to give refunds after charging you, customer service reps out right lie to you about these charges and they make it impossible to disable the auto- enroll feature on your account. How there hasn't been a class action lawsuit against this fraudulent practice is beyond me.
Annual Report Review
by anonymous #933965
I giving legal zoom notice. Do not bill my credit card again.
Legalzoom Customer Care Review
by anonymous #911649
I have never dealt with such poor customer service! They call you with a problem, then when you answer, they ask why you have called, and they put you on hold. I was delayed 7 months with unnecessary delays and finally canceled everything. I believe they are a fraudulent organization, not what they advertise. Stay away and do it right elsewhere!
I paid for the economy package Nov 17, 2016 of $153. Today i was charged $159 for the same package. Im in the middle of sudden and major financial troubles & that charge put my account in the negative by $152! So I've been calling customer service but nobody is there...Read more
Was charged twice for the same order and it took multiple calls and hours of time for them to figure out that they had to refund me the duplicate charge. It is mind boggling how bad this company is run. To make matters worse I needed help on the order and it once again...Read more
They allow you to sign up online, but you cannot cancel your service online. When trying to cancel they force you to call their hotline. I called their hotline and have been on for 22 minutes and counting. The practice is deceitful and despicable. I highly discourage...Read more
Terrible customer service. Hidden services and unauthorized payments.Read more
I was planning to get a trademark done through Legalzoom and had completed all but the last page of the order process. I had a change of heart after reading complaints and deciding I'd rather go with an actual attorney instead. I exited the order process window and...Read more
Your customer service sucks. I filed a simple form as I do every year. By the way you are my registered agent. So I filed my simple form if you check my file you will know. I now see the paperwork was never filed and I pd. your fee of 138.00. Annual report. This is 6...Read more
They have billed me twice ($159 x 2) for registered agent services in the same year. Except -- they are no longer my registered agent!! They bill your credit card with no advance notice. You just get a bad surprise when you look at your credit card statement. ...Read more