Legal Sea Foods

Took my family for Mothers Day weekend to your restaurant for dinner( seaport area of Boston, Ma) . I have been a patron of your restaurant throughout the East coast and speak very highly of how fantastic your food is, best seafood to be had. However, this time I was very disappointed, all day I kept telling my family wait till you get their best lobster rolls ever. NOT THIS TIME, I ordered the lobster roll ($43.00, which I expected to pay other restaurants in the area was less, but I wanted Legal Seafoods), and I expected it to come on a nice buttered toasted roll, like the other customers were getting at their table, but nope instead I got a long grinder/sub cold not even toasted roll. When I told the waiter thats not what I ordered, I ordered a lobster roll like that gentleman at the other table had, this is not the nice buttered roll Im used to getting and he said well, you didnt ordered from that table you ordered here, which I thought was very rude, my children said mom, just eat the lobster meat and not all that bread. I cut the grinder roll in half and put all the lobster meat on 1/2 of it. The gentleman at the other table overheard the conversation and said this is what it suppose to look like, I agreed and he said just dont pay for it. I couldnt do that . So now I feel that when Im paying 43.00 for a lobster roll I should have what I order. I live in New England so Im familiar with what a lobster roll should be plus I have eaten at Legal Seafood In Baltimore on many occasions and had no problem with their lobster rolls which are perfection. Very disappointed with the Bostons restaurant and the very inconsistent with the way they serve them, because it depends on what table youre at will determine what you get. Very disappointed customer.