Joyce B Cjk

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Verified Reviewer
| map-marker Cape Coral, Florida

Have not solved the problem that my brother Rev Harvey SJ Egan has NOT received ef his gift certificate of $50 from me , Joyce Brunet 11245 Monte Carlo Blvd Bonita Springs , FL 34135. I purchased it

I purchased it on 11/6/23. His email address is Egan @***.edu, I got charged for it on my credit card . My email address is joyceann19@***.com. I have texted at least 3 times with no response,
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Joyce B Cjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Coral, Florida

My brother never received his gift certificate of $50 on his birthday on 11/6:23 but my charge card was charged. Please look into this for me . My brothers email address is egan@***.edu. My name is

My name is Joyce Brunet. On 11/6/23 I ordered a gift certificate for my brother Rev Harvey Egan SJ that he never received. His email Addis egan@***.edu . My charge card was charged for $50 that was not received. Please take care of this problem asap.
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Sandi G Dsq

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Verified Reviewer
| map-marker Campton Lower Village, New Hampshire

Poke bowl for lunch

I had lunch at legal seafood on Friday and chose to have a poke bowl that was an appetizer special. It had about six tiny squares of tuna and THATS IT. I was so hungry and basically should have sent it back. So disappointing.
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User's recommendation: look out for portions

Patricia F Srz

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Verified Reviewer
| map-marker Boston, Massachusetts

Disappointed with your restaurant in Boston Ma. Harborside

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Took my family for Mothers Day weekend to your restaurant for dinner( seaport area of Boston, Ma) . I have been a patron of your restaurant throughout the East coast and speak very highly of how fantastic your food is, best seafood to be had.

However, this time I was very disappointed, all day I kept telling my family wait till you get their best lobster rolls ever. NOT THIS TIME, I ordered the lobster roll ($43.00, which I expected to pay other restaurants in the area was less, but I wanted Legal Seafoods), and I expected it to come on a nice buttered toasted roll, like the other customers were getting at their table, but nope instead I got a long grinder/sub cold not even toasted roll. When I told the waiter thats not what I ordered, I ordered a lobster roll like that gentleman at the other table had, this is not the nice buttered roll Im used to getting and he said well, you didnt ordered from that table you ordered here, which I thought was very rude, my children said mom, just eat the lobster meat and not all that bread. I cut the grinder roll in half and put all the lobster meat on 1/2 of it.

The gentleman at the other table overheard the conversation and said this is what it suppose to look like, I agreed and he said just dont pay for it.

I couldnt do that .

So now I feel that when Im paying 43.00 for a lobster roll I should have what I order.

I live in New England so Im familiar with what a lobster roll should be plus I have eaten at Legal Seafood In Baltimore on many occasions and had no problem with their lobster rolls which are perfection. Very disappointed with the Bostons restaurant and the very inconsistent with the way they serve them, because it depends on what table youre at will determine what you get.

Very disappointed customer.

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Loss:
$126
Pros:
  • Normally outstanding food
Cons:
  • Because of this incident made the guests at my table uncomfortable

Preferred solution: A gift card for a next dinner on us

User's recommendation: Before you get seated check to make sure what you order is being served at that table

1 comment
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Patricia P Yjc
map-marker Upper Merion, Pennsylvania

Turned away

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Went to King of Prussia restaurant last Friday. This was at 11:30, I asked the hostess for a table and she said they were having parties that day and we would have to wait 45 minutes. 2 other couples left when she said that. I stated that there was almost no others in the restaurant, she stated the same argument. We went to another restaurant and on the way out we stopped back at Legal seafood and another customer, who did not have a reservation, was getting a table I also emailed you and never got an answer. What is happening? Pat Patton Papatton@***.net
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Loss:
$40
Pros:
  • Quality seafood
Cons:
  • Poorly trained employees

Preferred solution: Apology

Cheryl D Yya
map-marker Baltimore, Maryland

Food Poisoning

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I became violently ill after eating at the King of Prussia Legal Seafood. I asked the company to at least refund my meal (I was having dinner with my family), but they refused, saying I couldn't prove it was their food that made me sick. I know it was because I hadn't eaten anything all day. The baked combo seafood dish I ordered tasted a little sour, but I thought it was the sherry in the sauce that I didn't like. Later that night I felt nauseous and began vomiting. I had terrible diarrhea and they both lasted for several hours. I have never been so sick in my life. I always enjoyed eating at Legal Seafood and have taken my family there many times. Needless to say, after the way I was treated by the corporate customer relations person, I will never eat there again, nor will any of my family and friends. All they had to do was refund the cost of my dinner. Our bill was $250. They lost good customers.
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Loss:
$35
Cons:
  • Customer service bad food
Reason of review:
Bad quality

Preferred solution: Full refund

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