Legal Sea Foods
Legal Sea Foods Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legal Sea Foods has a 2.1 star rating from 3 reviews and a mixed sentiment with 67% would likely recommend despite frequent complaints about service, billing, and order delivery.
Positive Feedback
Customers praise normally outstanding food and quality seafood and often value location, though experiences vary by restaurant.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses to emails and gift certificate delivery issues, noted in Legal Sea Foods reviews.
- Inconsistent food preparation and small portions compared with price level, causing disappointment.
- Refunds and billing disputes reported after illness or missing items, forming common Legal Sea Foods customer complaints.
Key Takeaways for Future Customers
- Confirm gift certificates and orders have been sent and charged before relying on them.
- Check menu portions and ask about preparation to avoid surprises.
- Document billing issues and request refunds promptly if service or food causes problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legal Sea Foods has a 2.1 star rating from 3 reviews and a mixed sentiment with 67% would likely recommend despite frequent complaints about service, billing, and order delivery.
Positive Feedback
Customers praise normally outstanding food and quality seafood and often value location, though experiences vary by restaurant.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses to emails and gift certificate delivery issues, noted in Legal Sea Foods reviews.
- Inconsistent food preparation and small portions compared with price level, causing disappointment.
- Refunds and billing disputes reported after illness or missing items, forming common Legal Sea Foods customer complaints.
Key Takeaways for Future Customers
- Confirm gift certificates and orders have been sent and charged before relying on them.
- Check menu portions and ask about preparation to avoid surprises.
- Document billing issues and request refunds promptly if service or food causes problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have not solved the problem that my brother Rev Harvey SJ Egan has NOT received ef his gift certificate of $50 from me , Joyce Brunet 11245 Monte Carlo Blvd Bonita Springs , FL 34135. I purchased it
I purchased it on 11/6/23. His email address is Egan @***.edu, I got charged for it on my credit card . My email address is joyceann19@***.com.
I have texted at least 3 times with no response,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy brother never received his gift certificate of $50 on his birthday on 11/6:23 but my charge card was charged. Please look into this for me . My brothers email address is egan@***.edu. My name is
- - On 11/6/23, a $50 gift certificate was ordered for Rev Harvey Egan SJ and not received.
- - The $50 charge was made but the gift was not received.
My name is Joyce Brunet. On 11/6/23 I ordered a gift certificate for my brother Rev Harvey Egan SJ that he never received.
His email Addis egan@***.edu .
My charge card was charged for $50 that was not received. Please take care of this problem asap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoke bowl for lunch
- - Poke bowl appetizer special had about six tiny tuna squares.
- - Customer was hungry and disappointed.
I had lunch at legal seafood on Friday and chose to have a poke bowl that was an appetizer special. It had about six tiny squares of tuna and THATS IT.
I was so hungry and basically should have sent it back. So disappointing.
User's recommendation: look out for portions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Disappointed with your restaurant in Boston Ma. Harborside
- - Lobster roll on a cold grinder roll, not the buttered one, $43.
- - As a longtime patron, Boston's experience disappointed compared to Baltimore.
Took my family for Mothers Day weekend to your restaurant for dinner( seaport area of Boston, Ma) . I have been a patron of your restaurant throughout the East coast and speak very highly of how fantastic your food is, best seafood to be had.
However, this time I was very disappointed, all day I kept telling my family wait till you get their best lobster rolls ever. NOT THIS TIME, I ordered the lobster roll ($43.00, which I expected to pay other restaurants in the area was less, but I wanted Legal Seafoods), and I expected it to come on a nice buttered toasted roll, like the other customers were getting at their table, but nope instead I got a long grinder/sub cold not even toasted roll. When I told the waiter thats not what I ordered, I ordered a lobster roll like that gentleman at the other table had, this is not the nice buttered roll Im used to getting and he said well, you didnt ordered from that table you ordered here, which I thought was very rude, my children said mom, just eat the lobster meat and not all that bread. I cut the grinder roll in half and put all the lobster meat on 1/2 of it.
The gentleman at the other table overheard the conversation and said this is what it suppose to look like, I agreed and he said just dont pay for it.
I couldnt do that .
So now I feel that when Im paying 43.00 for a lobster roll I should have what I order.
I live in New England so Im familiar with what a lobster roll should be plus I have eaten at Legal Seafood In Baltimore on many occasions and had no problem with their lobster rolls which are perfection. Very disappointed with the Bostons restaurant and the very inconsistent with the way they serve them, because it depends on what table youre at will determine what you get.
Very disappointed customer.
- Normally outstanding food
- Because of this incident made the guests at my table uncomfortable
Preferred solution: A gift card for a next dinner on us
User's recommendation: Before you get seated check to make sure what you order is being served at that table
Upper Merion, Pennsylvania
Turned away
- - Was told a 45-minute wait at 11:30 Friday despite few diners.
- - Two other couples left after being told of the wait.
- - There was no reply to an email.
Went to King of Prussia restaurant last Friday. This was at 11:30, I asked the hostess for a table and she said they were having parties that day and we would have to wait 45 minutes.
2 other couples left when she said that. I stated that there was almost no others in the restaurant, she stated the same argument.
We went to another restaurant and on the way out we stopped back at Legal seafood and another customer, who did not have a reservation, was getting a table
I also emailed you and never got an answer. What is happening?
Pat Patton
Papatton@***.net
- Quality seafood
- Poorly trained employees
Preferred solution: Apology
Food Poisoning
- - Fell ill with vomiting and diarrhea after a sour-tasting baked combo seafood dish; they refused to refund the $250 bill.
I became violently ill after eating at the King of Prussia Legal Seafood. I asked the company to at least refund my meal (I was having dinner with my family), but they refused, saying I couldn't prove it was their food that made me sick.
I know it was because I hadn't eaten anything all day. The baked combo seafood dish I ordered tasted a little sour, but I thought it was the sherry in the sauce that I didn't like. Later that night I felt nauseous and began vomiting. I had terrible diarrhea and they both lasted for several hours.
I have never been so sick in my life. I always enjoyed eating at Legal Seafood and have taken my family there many times. Needless to say, after the way I was treated by the corporate customer relations person, I will never eat there again, nor will any of my family and friends. All they had to do was refund the cost of my dinner.
Our bill was $250. They lost good customers.
- Customer service bad food
Preferred solution: Full refund
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