Anonymous
map-marker Bellflower, California
dots
#746802 
Report Review
Reply as Company

NIGHTMARE GETTING APPOINTMENT WITH LEGAL AID

Old way was best, you could walk in and talk to someone the same day. Now with telephone call system, you get number and you must stay on line, get off line, lose your place. There should be system for calling you back, or texting or e-mailing. It appears they are trying to avoid as many people that need help as possible. The current system should be overhauled. You cannot even contact the supervisor, this person does not answer the phone either. Bad service is an understatement.
View full review
Reason of review:
Bad quality
Comment
Helpful
Dana Fzq
map-marker Culver City, California
dots
#659568 
Report Review
Reply as Company

Legal Aid Foundation Of Los Angeles Has Absolutely Horrible No Customer Good Service Period!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
I Repeat..... Legal Aid Foundation Of Los Angeles Has Absolutely Horrible No Customer Service! I contacted the small claims advisors today on Wednesday, July 1st, 2015 because I had a question about one of the California Civil Codes and they told me that I must contact the Legal Aid Foundation Of Los Angeles. Therefore on the very same day at 3:16 P.M.m, I called their 1-80*-399-**** phone number and patiently waited on the line for somebody to answer and when the person came on the phone, I asked the same, exact question to get some basic information on one of the California Civil Codes pertaining to the National Do Not Call List Registry. As soon as I asked the question, the representative told me that they do NOT give out this type of information. When I asked them Why Not and Can I Then Speak to Their Supervisor To Complain About This, I Got Hung Up On Immediately! I then called back and whoever answered the phone, I warned them that I will be Publishing A Negative Review on the Horrible Service That I Received Earlier On That Day! Is This Supposed To Be The Type Of Disgusting No Service That The Taxpayers Should Be Paying For? I would hope Not, but that is what I had received over the telephone earlier today and I personally will NOT Tolerate This Kind Of Abuse and am Now Publishing Negative Reviews about Their Horrible, Unprofessional, Low Class Operation on to the various Social Media Websites for the public to be aware about. No Wonder They Got So Many Negative Reviews On Yelp.com! Good Riddance! Who Needs Them Anyway?
View full review
Cons:
  • Lack of information
  • What i was told
  • Phone service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Comment
Helpful

Companies Similar to Legal Aid Foundation Of Los Angeles

Lexington Law reviews and complaints

Lexington Law

stars-rating stars-rating stars-rating stars-rating stars-rating
2.1
621 Reviews

“Theirs multiple things on my credit that I would like to get off and try to work with getting it off and...“
Cordell And Cordell reviews and complaints

Cordell And Cordell

stars-rating stars-rating stars-rating stars-rating stars-rating
1.3
416 Reviews

“I am the full time father of three going through a divorce. We moved to Oregon from Idaho. Idaho ruled...“
Morgan And Morgan reviews and complaints

Morgan And Morgan

stars-rating stars-rating stars-rating stars-rating stars-rating
2.9
341 Reviews

“Great case manager, legal secretary, paralegal, but when I asked them, "Does my attorney know what he's...“
Myler Disability reviews and complaints

Myler Disability

stars-rating stars-rating stars-rating stars-rating stars-rating
2.9
244 Reviews

“They kept Intouch with me , I was told from the beginning it was going to be about 18 months .for some...“
See more Lawyers and Legal Services Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article