Legal Aid Alberta

Ever since I first started to utilize this establishment's services with a month ago I have been met with muting but unprofessionalism and disappointment throughout my experience. First of all, when I apply for a lawyer and receive an email requiring an update I call in and tell them what I know and that the workers and foster parents involved in my son's life aren't very cooperative, haven't been giving me any information or showing much respect and I can't provide it all and when I ask why they can't get the information by working with the courts themselves since it's their job they get rude and insulting to me acting like it's all up to me to do she know everything about this letter process completely and seem to completely begrudge the fact that they're expected to do stuff for someone now.
Then when I finally get assigned a lawyer named Sai Ravikumar we barely exchange few emails back and forth until she finally just completely closes the relationship off, having the nerve to call me rude and that's all she can say and that she won't respond anymore after I simply explain to her what I expect her to be doing and that she's stressing me out.

She didn't want to seem to do any work out understand at all what I needed or what I was saying at all and I have all communications available as evidence that I was never rude necessitating her ending the job I needed her to do for me. The best concerns of a child is at stake here and there people couldn't care less.
If their complaints department ever actually responds to my complaintb which I doubt they ever will I will update this website.