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Legacy Recordings

Legacy Recordings

www.legacyrecordings.com
What is your customer experience with Legacy Recordings?

Legacy Recordings Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Legacy Recordings has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Record if it was correct.
    Cons: Cant talk to cust service, Fake number.

  • Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

View full overview ›
William K Ojf
map-marker Manhattan, New York

Bad qc bad cust serv

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased Sony Legacy vinyl album electric ladyland on vacation , got home opened it up and have 2 disc a/b and no disc c/d , I tried calling Sony music they gave me customer service number 212*222-****, that number has been busy 24 hours a day for 4 days,left several “comments” on the website and no response, called left several messages for Francis Wong with no response called July Swidler (EVP) finely talked to a real person ,her secretary who was rude and said that wasn't there problem and I’m S O L , this is the most money I’ve ever spent on a album , I find Sony music totally out of touch with there consumers and will rethink and Sony purchase in the future, that’s the last $70.00 you will see from me.

View full review
Loss:
$80
Pros:
  • Record if it was correct
Cons:
  • Fake number
  • Cant talk to cust service
Reason of review:
Poor customer service

Preferred solution: replacement with a good item lpn rr 699254889

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