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Legacy Recordings

Legacy Recordings Reviews

www.legacyrecordings.com
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Legacy Recordings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Legacy Recordings has 1.3 star rating from 1 review; consumers are mostly dissatisfied with product fulfillment and support.

Positive Feedback

Reviewers value the diversity of products and the collectible nature of Legacy Recordings releases.

Negative Feedback / Risk Areas

  • Complaints cite poor customer service and unreachable support numbers, reflected in many Legacy Recordings customer complaints.
  • Missing discs and quality control issues reported in Legacy Recordings reviews.
  • Difficulty obtaining refunds or exchanges and concerns about high price levels.

Key Takeaways for Future Customers

  • Expect potential customer service delays and confirm return/refund policies before purchase.
  • Consider checking product condition on receipt and weigh price against risk if you rely on prompt support or membership perks.
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William K Ojf
map-marker Manhattan, New York

Bad qc bad cust serv

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The vinyl arrived with discs A/B only; C/D are missing.
  • - Customer service and executives were unresponsive; I won't buy Sony again after spending $70.

I purchased Sony Legacy vinyl album electric ladyland on vacation , got home opened it up and have 2 disc a/b and no disc c/d , I tried calling Sony music they gave me customer service number 212*222-****, that number has been busy 24 hours a day for 4 days,left several “comments” on the website and no response, called left several messages for Francis Wong with no response called July Swidler (EVP) finely talked to a real person ,her secretary who was rude and said that wasn't there problem and I’m S O L , this is the most money I’ve ever spent on a album , I find Sony music totally out of touch with there consumers and will rethink and Sony purchase in the future, that’s the last $70.00 you will see from me.

Loss:
$80
Pros:
  • Record if it was correct
Cons:
  • Cant talk to cust service
  • Fake number
Reason of review:
Poor customer service

Preferred solution: replacement with a good item lpn rr 69925****

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