Janisha Qvd
map-marker Mcdonough, Georgia
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#830517 
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Bait and Switch

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3.1
Updated by user May 15, 2016

More than a month later no contact from dealer. What could I possibly have expected?

Moving on to a different Hyundai dealer. So long rip off guys!

Original review Apr 15, 2016
I looked at a used Elantra online for 13,385 (or very close to that). I went in, saw the sales person who confirmed that price and I gave it a test drive. I slept on it and went in the following day (today) with a check in hand. The sales manager comes out and says they made a mistake and cannot sell me that car for that price, of coursed he apologized. Then after a while he comes out of his office and says that the 13K price was never the price and that he has a "history" of the online prices. Funny thing is that I NEVER told him that 13K was the price, so I wonder how he found out that's what I was willing to pay? He then tried to get me into a new car for a higher price or he would give me the used car if I gave him a check for an additional $1100. Now, the salesman in this case was absolutely awesome (Kam Merriweather). I am sorry that his sales manager feels he has to screw his salesmen over as he tries to screw the customers over. Here's the sad part. I bought a Hyundai from them before and my wife and I both own Hyundais. This is how Legacy treats repeat customers? You got to be freaking kidding me!!!!
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Loss:
$1
Pros:
  • Salesman
Cons:
  • Bait and switch tactic used by sales manager
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Griffin, Georgia
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#585861 
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Went in to buy a car and the price and payment changed 6 times

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1.3
went in on a monday and was given a out the door price by the general manager ,was told they would give me my payment and interest rate later that day and do the deal.they never called so i called back at 8:30 that night and still they did not know because it kept changing,so i ended up wasting 4 days and they raised the price $1400 more than was agreed on.spoke with owners son and he said he could not do that deal anyway,,general manager wants to brag about his 30 years experience, then they say he could not make the deal ,then later i was told that deal expired, its not my fault they took 4 days to give me a exact price.if you cant trust the general managers word,. who can you trust. they are just a bunch of liars and they could care less about their customers.
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Loss:
$100
Pros:
  • Car
Cons:
  • Price and payment changing
Reason of review:
Pricing issue
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Anonymous
map-marker Woodstock, Georgia
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#580739 
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Legacy Hyundai Of Mcdonough - Sales Manager Review from Woodstock, Georgia

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1.0
I received an ad from Legacy Hyundai of McDonough GA, the ad was get $7,500. off 2014 Elantra vehicles and no other offer was eliminated, including sale. I went in with the ad screen shot on my phone, and was rudely denied by the Sales Manager. I called Corporate and they apologize but no results. Then I contacted the owner and no results. I have once again received another one. I am posses because I am not getting results.
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Reason of review:
Pricing issue
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