Legacy Ford
Legacy Ford Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Reviewers value Discounts and Special Offers but report the price level is high and express dissatisfaction with location and customer service; recent Legacy Ford reviews show a negative sentiment overall.
Positive Feedback
Customers praise discounts and occasional refunds for failed services, and some buyers appreciated special offers that reduced cost.
Negative Feedback / Risk Areas
- Repeated complaints about dishonest sales behavior and pressured financing.
- Service center mishandling and vehicle damage while in shop.
- Poor customer service response and location-related inconvenience.
- Legacy Ford customer complaints about repairs, billing, and warranty handling.
Key Takeaways for Future Customers
- Read Legacy Ford reviews first and verify promises in writing.
- Inspect vehicles and service work immediately and keep documentation.
- Expect higher pricing and be prepared to escalate customer service or seek refunds if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Reviewers value Discounts and Special Offers but report the price level is high and express dissatisfaction with location and customer service; recent Legacy Ford reviews show a negative sentiment overall.
Positive Feedback
Customers praise discounts and occasional refunds for failed services, and some buyers appreciated special offers that reduced cost.
Negative Feedback / Risk Areas
- Repeated complaints about dishonest sales behavior and pressured financing.
- Service center mishandling and vehicle damage while in shop.
- Poor customer service response and location-related inconvenience.
- Legacy Ford customer complaints about repairs, billing, and warranty handling.
Key Takeaways for Future Customers
- Read Legacy Ford reviews first and verify promises in writing.
- Inspect vehicles and service work immediately and keep documentation.
- Expect higher pricing and be prepared to escalate customer service or seek refunds if needed.
Turn one complaint into a collective action
Rosenberg, Texas
Mad as ***
- - Noe Lozano is described as a lying salesman who rushed to get paid.
- - They say he promised $200 to hurry and sign papers quickly and then backs out.
Noe Lozano *** lying salesman don't use him he make you rush the bank so he can be paid promise me as a customer 200 to hurry and sign papers quickly to get them in and then backs out on his word he is a punk *** salesman
Stone Mountain, Georgia
Went in for service ,came back wrecked
- - Tech took my car for errands during service; the recall wasn't fixed.
- - Police say the car was unoccupied; they want $9,000 to upgrade.
took car in for service and tech took car out to run errands and car was in a accident while he was in paying his electric bill instead of fixing my recall, then lied and was told he was in car programming it when accident happened, then the accident report from the police made it all clear .car was unoccupied, then they said the car needed air and cabin filters , and i had just replaced both of them 2 weeks earlier, they repaired the car ,but now a accident will show up on its record and to fix this problem ,they simply want us to spend $9000 more to get a 1 year newer car than we have now,never go back there again....
Preferred solution: Let the company propose a solution
Kennewick, Washington
New ford owner for several years lied to a lot
- - Bought two Ford vehicles this year; both have dents and bad service.
- - Won't buy Ford again and switched to GM diesels and a Kia Forte.
bought 2 new fords this last year was treated very bad with lies just typical car sales man right had dents in both of them I noticed a dent in the focus next day was told they checked before we took it had to be us it just set in drive way that night and they charged us to fix it then my truck set for I day and was told on that one our fault so they put a used bumper on my brand new truck then we had a problem with the focus took it back was not fixed properly we filled out a survey from ford and put it down on survey my girl friend was yelled at for telling the truth about it I bought window insurance windshield took in to have it replaced that was no good either but they did give us our money back will never buy a ford again just bought 2 new G M diesel truck and kia forte when I traded in fords they have bought a diesel truck new for several years. also bought window insurance which was no good either cracked a had around 6 thousand miles but at least not driving a ford from Legacy ford in Oregon they say 100% happy customers the reason that helps you cant file a complaint with ford motor company
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