Legacy Flowers Reviews
Legacy Flowers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 customer; overall sentiment is negative. Consumers report dissatisfaction with customer service and discounts, and note the company’s price level is medium. A single recent review describes an order confirmed verbally and by email that never arrived, followed by no record and a call center in PHILLIPINES.
Positive Feedback
There are no positive comments in the available Legacy Flowers reviews; pricing is described as medium.
Negative Feedback / Risk Areas
- Order fulfillment failure with confirmed orders not delivered.
- Poor customer service response and lack of order records.
- Support routed to a call center in PHILLIPINES causing trust concerns tied to Legacy Flowers customer complaints.
Key Takeaways for Future Customers
- Confirm written order receipt and tracking before relying on delivery.
- Document all communications for billing or refunds if needed.
- Consider alternative florists if reliable service and customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 customer; overall sentiment is negative. Consumers report dissatisfaction with customer service and discounts, and note the company’s price level is medium. A single recent review describes an order confirmed verbally and by email that never arrived, followed by no record and a call center in PHILLIPINES.
Positive Feedback
There are no positive comments in the available Legacy Flowers reviews; pricing is described as medium.
Negative Feedback / Risk Areas
- Order fulfillment failure with confirmed orders not delivered.
- Poor customer service response and lack of order records.
- Support routed to a call center in PHILLIPINES causing trust concerns tied to Legacy Flowers customer complaints.
Key Takeaways for Future Customers
- Confirm written order receipt and tracking before relying on delivery.
- Document all communications for billing or refunds if needed.
- Consider alternative florists if reliable service and customer service are priorities.
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Verified Reviewer
Poor service
- - Flower order was confirmed verbally and by email.
- - Flowers never arrived; there was no record of the order.
- - The call center is in the Philippines.
Went to funeral home website. Had number to call for flowers.
Order given &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; confirmed verbally then by email. Confirmed again the next day verbally. Flowers never arrived. Contacted company.
Said there was no record of order.
Call center in PHILLIPINES. NEVER USE THIS COMPANY!
Preferred solution: Full refund
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