Left Hand Management

Do not use this billing company. My experience has been similar to these others.

They made many errors, resulting in overcharges to clients. They continually placed blame outside themselves, they lied about when things were being submitted and, upon following up myself, I was told the truth by the insurance companies. They unexpectedly switched many of my clients from insurance to self-pay, resulting in lost claims and uncollectable costs. They overcharge for their services.

They submitted incorrectly completed forms and, after months of complaining about how long things were taking, I followed up myself to find the error and correct it. This led to the problem being fixed in a matter of days. Early in the working relationship, they raised rates so I wanted to find a new place but I was told that I couldn't leave the company with my credentialing contracts and that I would need to re-enroll once I left. This led me to stay with them 2 years longer than I would have.

I felt so taken advantage of, since billing and insurance are not my area of knowledge.

When interviewing new companies, I was so harsh and jaded with the new ones due to this experience. Fortunately, the new company I hired was understanding of my suspicions and reassured me, maintaining impeccable communication.

The Ceo is hostile and quick to make you be the problem, as having many years of experience in medical billing , this place is unprofessional.

The Ceo is very emotional and has extreme outburst.

If she didn't like you , you will know it!

Their training is a joke, and if you ask questions if try to get help they make it out to be "you are stupid"

Clients get upset and there no grace or forginess if a mistake happen.

Both the Ceo and billing lead are quick to blame problems on anyone and everyone.

When asked about my termination no clear answer but was quick to turn to other employees and tell them I'm dumb for not knowing, when they didn't train you on the mulitple systems no guidence. This place was miserable to work for, I have witness more times than not the Ceo to backstabe everyone there regardless of how great of a worker they are, if you are looking to become a client stay away there are way better options out there that actually will value you and have way higher or even integrity. If you are looking to become an employee don't waste your time

Toxic favoritism is obvious and the work environment is hostile because the CEO/employer has dramatic and aggressive outbursts. This is what she calls "rowdiness." This is hostile work environment/culture.

There is a high turnover rate. No clarity on benefits, taxes, health insurance, etc. As a company policy, you can "create your own schedule." This is deceiving because when you do you will get penalized for it. Everyone is told, "Just get your 40 hours in." Others are allowed to come and go as they please because they are in owners favor.

In addition, there were multiple incidents where the CEO made derogatory comments about other employees to other employees as well as inappropriate remarks made about clients and past clients/employees.

I always kept my mouth shut or agreed in fear I would lose my job or be treated differently because I was treated differently if I didn't.

The CEO mentioned she wanted "black people" so she could have diversity and be considered inclusive. She also hired a vet because it "made her look good." To me this is wrong.

There are good people who work or who have worked here, unfortunately the owner of the business admittedly doesn't care.

This goes for clients as well. The owner has literally bragged how she is "not afraid to fire people or clients."