New Reviewer

Complaint

They refused to treat my 82 year old handicapped mom. I just can't believe people are so heartless. They were outright rude and disrespectful. I wouldn't take my dog to them. My sister , who is personal friends with the Mayor of Hampton will be reporting this to him, the BBB and the "Next door" app. DO NOT GO TO THIS SHOP.
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ID
#1526437 Review #1526437 is a subjective opinion of poster.
Location
Houston, Texas
Service
Lee Nails And Spa Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Fraud

Lee Nails 1060 W Mercury Blvd Hampton, VA 23666-**** DO NOT GO THERE!!!! services are terrible.My pedicure was the worst I ever had. The nail tech was unable to do a proper design. She had to redo over and over again. I walked out after paying with my big toe art smeared. I was done at that point. They spoke their language and made a mockery out of the whole ordeal. Nobody would help they lady with the designs. I noticed 4/13/17 while going over my bank statement online, Lee Nails stole additional money from my account without my content. Nail tech stole money out of my account. They refuse to give me my money that was stolen from my account. They refuse to show police the copy of my receipt. I placed a review on BBB and in 2016 they stole from another customer.
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ID
#1034081 Review #1034081 is a subjective opinion of poster.
Location
Hampton, Virginia
Service
Lee Nails And Spa Pedicure
Cons
  • Customer service and how they steal money without knowledge
Reason of review
Problems with payment
Loss
$30
Preferred solution
Full refund

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