Lee Nails And Spa
Lee Nails And Spa Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lee Nails And Spa has a 1.0 star rating from 2 reviews and customers are mostly dissatisfied, citing rude staff and overcharging.
Positive Feedback
Few or no positive comments appear; recent recommendations warn to stay away due to poor cleanliness and service quality.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and bad customer service, as noted in Lee Nails And Spa reviews.
- Allegations of unauthorized billing and difficulty obtaining refunds raise billing and customer complaints concerns.
- Poor hygiene, low-quality pedicures and refusal to serve disabled customers were reported.
Key Takeaways for Future Customers
- Expect very low satisfaction based on current reviews and consider alternative salons.
- Monitor charges and bank statements closely if you visit and confirm pricing upfront.
- Be cautious about relying on advertised discounts or offers given reported service and refund issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lee Nails And Spa has a 1.0 star rating from 2 reviews and customers are mostly dissatisfied, citing rude staff and overcharging.
Positive Feedback
Few or no positive comments appear; recent recommendations warn to stay away due to poor cleanliness and service quality.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and bad customer service, as noted in Lee Nails And Spa reviews.
- Allegations of unauthorized billing and difficulty obtaining refunds raise billing and customer complaints concerns.
- Poor hygiene, low-quality pedicures and refusal to serve disabled customers were reported.
Key Takeaways for Future Customers
- Expect very low satisfaction based on current reviews and consider alternative salons.
- Monitor charges and bank statements closely if you visit and confirm pricing upfront.
- Be cautious about relying on advertised discounts or offers given reported service and refund issues.
Media from reviews
Davison Township, Michigan
Not polite, bad service, charged my card more than what we agreed on
- Shellac nails and toes peeled off next day.
- They charged $15 to repaint and $25 for nails and toes.
- Card charged $45 without consent; find a new salon.
Didn’t even put a wrap on the tub when giving a pedicure drilled too hard broke my nail made it bleed over charged my card
StaI brought my daughter with me to have her nails and toes painted with shellac the next day they were literally popping off like the whole color came off. I called and they said no problem bring her back in so I did I had her nails done October30th then came back in November 4th this guy named Tony said theres going to b a charge of $15 I said why?!?
He said because we had to paint her nails in like what the heck then I asked if she could get a pedicure and they put her feet in the water with out the bag around the tub even!! Then Tony told me $25 for her nails and toes total I said for both he said yes they didnt even give her a pedicure they just soaked her feet and painted her nails.
Then I wanted to check something on my card and they charged me $45!!! Which I never agreed to that then I call them to ask what the heck happened and Tony said I think u need to find a new salon!
Preferred solution: Apology & full refund I was charged $45 on November 4th and paid $55 on October 30th I would also like Tony to take some more training classes on how to treat customers. I have been going to Lee nails for 14 years and Tony told me to find a new salon.
User's recommendation: Stay away impolite not clean nails not turning out good over charging
Complaint
- They refused to treat my mom.
- They were rude and disrespectful; do not go to this shop.
- My sister will report to the Mayor, BBB and Nextdoor.
They refused to treat my 82 year old handicapped mom. I just can't believe people are so heartless.
They were outright rude and disrespectful. I wouldn't take my dog to them.
My sister , who is personal friends with the Mayor of Hampton will be reporting this to him, the BBB and the "Next door" app. DO NOT GO TO THIS SHOP.
Preferred solution: Let the company propose a solution
Hampton, Virginia
Fraud
- Service was terrible; my pedicure was the worst I had.
- Nail tech couldn't do a proper design and toe art smeared; money was taken from my account.
Lee Nails 1060 W Mercury Blvd Hampton, VA 23666-**** DO NOT GO THERE!!!! services are terrible.My pedicure was the worst I ever had.
The nail tech was unable to do a proper design. She had to redo over and over again. I walked out after paying with my big toe art smeared. I was done at that point.
They spoke their language and made a mockery out of the whole ordeal. Nobody would help they lady with the designs. I noticed 4/13/17 while going over my bank statement online, Lee Nails stole additional money from my account without my content. Nail tech stole money out of my account.
They refuse to give me my money that was stolen from my account.
They refuse to show police the copy of my receipt. I placed a review on BBB and in 2016 they stole from another customer.
- Customer service and how they steal money without knowledge
Preferred solution: Full refund
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