Leatherology
Leatherology Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Leatherology has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say order somewhere else. Reviews note high price level and problems with customer service and discounts.
Positive Feedback
No positive attributes are reported in the available Leatherology reviews.
Negative Feedback / Risk Areas
- Leatherology customer complaints focus on unresponsive customer service and phone support failing to connect to a supervisor.
- Shipping delays and unreliable delivery timing, making gifts risky.
- Promo codes not applied and billing-related discount issues.
Key Takeaways for Future Customers
- Do not rely on shipping for time-sensitive orders; confirm lead times.
- Expect potential customer service delays when seeking help or refunds.
- Verify discount codes apply before completing payment.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Leatherology has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say order somewhere else. Reviews note high price level and problems with customer service and discounts.
Positive Feedback
No positive attributes are reported in the available Leatherology reviews.
Negative Feedback / Risk Areas
- Leatherology customer complaints focus on unresponsive customer service and phone support failing to connect to a supervisor.
- Shipping delays and unreliable delivery timing, making gifts risky.
- Promo codes not applied and billing-related discount issues.
Key Takeaways for Future Customers
- Do not rely on shipping for time-sensitive orders; confirm lead times.
- Expect potential customer service delays when seeking help or refunds.
- Verify discount codes apply before completing payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Urgent - I need to speak with a supervisor
- - Promo code 15% didn't apply to the toilet bag medium.
- - I need an agent on the phone.
- - I am a first-time customer with long holds and transfers.
I have tried to purchase a toilet bag medium. i included the promo code of 15% and didn't applied the discount.
i need an agent and do it on the phone. i'm a first time client. I have tried to call but the answer service hangs on the phone with our transferring to an agent.
It's really frustrating. i'm about to give up this purchase.
Renton, Washington
DON'T RELY ON LEATHEROLOGY TO ARRIVE IN TIME!
- - Customized wedding gift order shipped via DHL then USPS, causing delays.
- - Delivery arrived after the wedding; USPS had no update.
I placed a customized order as a gift for a wedding, and timed the shipping to arrive a few days before I needed it to leave wiggle room - only to find out that Leatherology uses a discount shipper (DHL) who then ships to USPS, who ships to me. Really?
I find myself a day before the wedding and USPS doesn't even have the item yet or know where it is, so I guess I won't have a gift!!! When calling customer service to try finding a solution, they say that "delivery dates aren't guaranteed" and there is nothing they can do to help unless I place A NEW ORDER.
This item is useless to me now and I wish I never purchased this!!! Terrible company.
User's recommendation: Order somewhere else.
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