Anonymous
map-marker Santa Monica, California

They sure are shady

I live in Los Angeles, which has a vibrant fashion district downtown along with the Fashion Institute, a popular school. Shopping there for men is quite easy as most stores selling men's clothing are open to the public (most women's stores are only wholesale to certified buyers in the fashion business). I found a jacket that I really liked and although a bit expensive, I was thinking of ordering it. Because I registered my email on their website I received a customer service email from them asking if I had any questions. I wrote back asking where they shipped from because I had bought a leather jacket from another site and it came from downtown LA. I could have saved time and shipping costs by simply picking it up. So, I asked them if by chance they were based in the LA Fashion District and not only did I never hear back, they blocked me from accessing their website! Now I read how much a scam they are so I'm actually glad they blocked me from making the purchase. I just bought a new computer and wanted to see if it could access the site, but it's gone. Hopefully for good...
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Reason of review:
Order processing issue
Anonymous
map-marker New York, New York

Leather4sure - Leather Chaps Review from New York, New York

I order some chaps and I never got it .,sent some e- mail and nobody respond
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Reason of review:
Order processing issue
1 comment
Guest

Seems I also have fallen for this web site scam. The company Leather4Sure name is registered under CAYSTONE UK, by a Mr Paul Bret.

The UK referred retailer Tech Trainers, seems to be a little bogus, but have an office registered in a business park area in West London (Kent)

You can register a fraud claim on line at www.actionfraud.police.uk - and they will issue you a file number and follow.

You can provide as much detail as you want to tell your experience.

Anonymous
map-marker Pacifica, California

Bogus company

I bought pants on what seemed to be a legit website. It was everything but.The selection,ordering process,shipping-delivery options were satisfactory,after that it may as well could've been a dream. When it came to choosing a shipping option, from that moment on. It had a mind of its own. They gave 4_5 shipping options,I don't know it flashed so briefly,the only thing I saw was the order total. They charged 29.99 ( I figured out from the total Iwas given). I didn't submit order , Iguess they did.cut to the chase...I rec'd a bogus order confirmation, from ogone-tech trainers(??????) no order #, no shipment info, that was the end of our dealings. I tried contacting them, they have no ph.#, no address,no email, and if you try,you get PAGE NOT FOUND, 404 TIMED OUT, absolutely no help, or hope of any help.Ive now contacted b.b.b., I can't even file a claim because they need an address of some kind,cannot sub,it claim w/out one. The only thing I can do is try to warn all of you trusting shoppers. Do not buy anything from this scaggy-site. I fear it will end as negatively as it did for me. They also have a sister site,inappropriately named leather experts.co.u.k. Good luck,fellow shoppers,here's to future,happily ever after stories!hope this finds you before you purchase! Kelly
View full review
Loss:
$250
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Bought leathers , never received order, credit card charged. they dissapeared

I bought 800 dollars that I charged with my card, I noticed that they never sent me a proper receipt or shipping confrimation. than the website times out. and there is no one to call .. they company seems to be in england, when I seached their IP Address.. I am really annoyed at what a *** this was... nice looking stuff, not cheap either. if you see this company pop up again don't use them.. they are thiefs. They claim to have amazing customer service and free shipping on returns if they items don't fit properly. I should have After I gave them my credit card info and put the order through, I did not get sent receipt and a paid receipt did not pop up on the screen to print either. the next day I got a letter saying thanks and my time would be shipped. it never came.
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Loss:
$750
Reason of review:
Problem with delivery

Preferred solution: Full refund

Damarcus Yop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

I ordered a leather jacket from this site and it said my jacket would be sent in 5 days. When I made the purchase I received an email however it did not give the website from Leather4sure. It gave some other random site and that is what caused me to be suspicious. I then received an email like 3 days later asking for my measurements. I wish they would have known that they wanted my measurements when I ordered the jacket. They said it would take 2 weeks once I received the measurements. I was told it would only take 5 days initially. I have tried contacting them however I have not heard from them. They do not have a number for me to reach them either. I can't log into my account either! This place is a scam. I haven't received my jacket yet and I already feel like I have been scammed. Don't trust this site and warns others about this site!!
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Loss:
$500
5 comments
Guest

I ordered chaps, and a jacket two days after my friend from leather4sure, and wish I would of waited to see if my friend got his. Yup I got screwed, I also cant reach them by email and there is no phone number. anyone know how I can shut down this steeling business.

Guest
reply icon Replying to comment of Guest-1034566

I kept emailing them non stop and I threatened to sue them as well. I made it very clear that I did not want the jacket and I wanted a full refund. After days and days of this I FINALLY got my money back from them.

Guest

I also have been scammed, only email I have received was they got my money. After countless times trying to email leather4sure with no reply tells me they are a scam.

Its been 7 months since my order, and I still cannot get ahold of them nor a reply. Do not buy from these thieves

Guest

I ordered leather pant, said they'd arrive in 5 days. 2 months later....

I just got an email requesting my measurements? Sound familiar? I sent them 3 weeks ago . They said they'd ship in 3days that was almost 3 weeks ago.

I've given up hope. Spent a pretty penny, oh yeah and 25.00 for that speedy shipping. Website looks great but don't buy anything you'll be sorry.

Couldn't reach them, no phone number, tried e-mail always got "send-failure". I'm surprised they can continually do this and nobody shuts them down.

Guest
reply icon Replying to comment of Guest-915732

Did you ever hear back from those thieves?

View more comments (4)
Wm Jgt

Leather4sure Will not refund my money

This site is shady. They claim to have a 24/7 consumer service desk, yet there is no phone number. They claim an invoice and return form is in each shipment, yet there was no return form in my shipment. When I emailed to get a return form or directions on how to return an item, they replied with "what is wrong with the item that you want to return it?" When pressed, they said my coat was custom made for me and could not be returned. Nothing on the site talked about thier items being custom made. They claim to be UK, however the item was shipped from Pakistan. Stay away, you will not get your money back.
View full review
Loss:
$525
1 comment
Guest

I wish I'd researched Leather4Sure before parting with Β£550 for a coat that never arrived. My initial enquiries were greeted with "item still being processed" then they were ignored, then I was blocked from their website (404 error, page not found).

I did, however, manage to get my money back.

Because I'd paid with a Capital One VISA credit card I went to Capital One, made an official claim (very easy process) and they chased up Leather4Sure, threatening to withdraw card services from them unless they made a full refund... which they then did.

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