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LeasePlan

LeasePlan

leaseplan.com
What is your customer experience with LeasePlan?

LeasePlan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

LeasePlan reviews show a 5.0 star rating from 1 customer, 50% would recommend, pros include record ownership and location/diversity of products, cons note identify fraud and a reminder to please hold on to your paperwork.

Key Takeaways for Future Customers

  • Keep paperwork and title copies when transferring vehicles.
  • Expect medium price level and varied product locations.
  • Follow up persistently on fleet delivery timelines.

Negative Feedback / Risk Areas

  • Lost title and lien release issues reported.
  • Delayed communications about new truck availability.
  • Some customer complaints mention slow customer service response.

Positive Feedback

Consumers are mostly satisfied; reviewers value location and diversity of services and record ownership benefits.

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Verified Reviewer
| map-marker Silla, Community Of Valencia

Title release

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AI Highlights
  • Lost title and lien release needed for Freightliner M2-106, VIN 1FVACWDT8GHHJ6926.
  • Please provide a copy of the title or lien release.
Contains 4 confidential files for company representatives
Updated by user Jan 19, 2025

I need lease plan to release the lean on my truck and send me a copy of the lean release.

Original review Jan 15, 2025

I have a lost title on a Freightliner M2-106, VIN# 1FVACWDT8GHHJ6926. I need a copy of the title or the lien release for the unit due to the lost title during the transfer of paperwork; it was lost and I could not find the title or any lien release at that time of the search. So, if you could help me with the title or lien release, it would be very much appreciated.

Pros:
  • Record ownership
Cons:
  • Identify fraud

Preferred solution: Copy of title or lean release.

User's recommendation: Please hold on to your paperwork.

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Anonymous
map-marker Riverdale Park, Maryland

Need update on new truck

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AI Highlights
  • An email a year ago said my new truck would be ready in July, and with 195,000 miles on my current truck, Lease Plan hasn't responded.

I got a email almost a year ago saying my new truck would be ready in July and I havent heard anything else about it, I have 195000 miles on my current truck. I talked to people at lease plan a couple of times and still havent heard anything back

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