Learning Care Group
Learning Care Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Learning Care Group reviews show a 1.0 star rating from 1 customer review. Consumers are mostly dissatisfied; reviewer reports being misled about openings and poor customer service from the call center and staff.
Key Takeaways for Future Customers
- Confirm openings before scheduling tours and get written confirmation.
- Document calls and ask for specific contact names when dealing with customer service.
- Expect possible limited availability in some areas.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading staff and call center coordination.
- Reports of disorganization and false promises about availability.
- Poor complaint handling and being redirected without solutions.
Positive Feedback
Locations are noted as a pro.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Learning Care Group reviews show a 1.0 star rating from 1 customer review. Consumers are mostly dissatisfied; reviewer reports being misled about openings and poor customer service from the call center and staff.
Key Takeaways for Future Customers
- Confirm openings before scheduling tours and get written confirmation.
- Document calls and ask for specific contact names when dealing with customer service.
- Expect possible limited availability in some areas.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading staff and call center coordination.
- Reports of disorganization and false promises about availability.
- Poor complaint handling and being redirected without solutions.
Positive Feedback
Locations are noted as a pro.
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Verified Reviewer
I called to schedule a tour with a...
Listen to the reviews from previous customers
Regretful
The call center even contacted both locations to confirm and scheduled the tours. I called to make a complaint for misleading me with an empty apology and they sent me to an HR phone number instead of corporate. I spoke with ***, the Program Director at the ***, *** location, and after confirming my appointment and saying 'perfect,' she told me she had no space and that they wouldn't have any space until September.
I called the call center and they called all five locations around the area and confirmed they wouldn't have openings until the end of August. Not only did they lie, they gave me a half-ass apology with no solutions at all.
- Locations
- Lack of genuine staff
- Disorganization
- Lying staff members
Preferred solution: Apology
User's recommendation: Always have updated information ahead of time before you confirm you have openings!
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