Leafly
Leafly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Leafly has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Reviews cite poor customer service, high price level, and issues with discounts and special offers.
Key Takeaways for Future Customers
- Check recent Leafly reviews before subscribing to membership or auto-ship services.
- Expect limited direct support and potential delays when seeking refunds for orders.
Negative Feedback / Risk Areas
- Repeated Leafly customer complaints about no support phone number and nonworking contact pages.
- Reports of missing orders and difficulty obtaining refunds.
Positive Feedback
There is no notable positive feedback in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Leafly has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Reviews cite poor customer service, high price level, and issues with discounts and special offers.
Key Takeaways for Future Customers
- Check recent Leafly reviews before subscribing to membership or auto-ship services.
- Expect limited direct support and potential delays when seeking refunds for orders.
Negative Feedback / Risk Areas
- Repeated Leafly customer complaints about no support phone number and nonworking contact pages.
- Reports of missing orders and difficulty obtaining refunds.
Positive Feedback
There is no notable positive feedback in the provided reviews.
Turn one complaint into a collective action
I placed an order and I received a email on the 4th saying it was on it's way.
I am very upset that I haven't got any updates about my order. You emailed me on the 4th saying it was on the way.
Where is it?
What's 5he update? You can call me at 518 833 ****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo support
Leafly does not have a support phone number. They are an online tech platform serving many businesses, yet they think its acceptable to not have a support number.
- All
Preferred solution: Buy a telephone and hire someone to operate it.
User's recommendation: Avoid at all costs
Customer service is awful
- - Email or voicemail is needed to reach support.
- - Half the time I can't get anyone to call back.
- - No direct line; you are on your own with this service.
You have to email/leave a voicemail to reach someone. Half the time I have reached out I cannot get anyone to call and help talk me through things.
You will very much be on your own using this service, they do not care about your business enough to have a direct line to call. I have 4 businesses I pay for and I have gotten zero help.
- Customer service level
User's recommendation: Don’t buy, not worth the level of service you get.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot contact them support page does not work no telephone number!!
- - Vireo in White Planes New York is no longer open and $130.00 worth of product never arrived.
- - Update the dispensary list on your site and provide refund guidance and contact options.
I hit delivery on your website and the dispensary I ordered from is no longer in Business.
The dispensary I ordered from is Vireo in White Planes New York and I ordered $130.00 worth of product that never arrived. When I tried contacting the dispensary Vireo there is a message saying they are no longer open.
Could you please update your current Dispensary list on your website?
Also how do I obtain a refund for my purchase?
Another thing is please have a customer support page that actually works when you hit Email nothing happens and you really should have a Customer Support Telephone Number for people to contact you.
User's recommendation: stay away terrible customer service period
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