Spencer K Xkk

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Verified Reviewer

No support

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Leafly does not have a support phone number. They are an online tech platform serving many businesses, yet they think its acceptable to not have a support number.

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Cons:
  • All

Preferred solution: Buy a telephone and hire someone to operate it.

User's recommendation: Avoid at all costs

Tyler P Ajm

Customer service is awful

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You have to email/leave a voicemail to reach someone. Half the time I have reached out I cannot get anyone to call and help talk me through things.

You will very much be on your own using this service, they do not care about your business enough to have a direct line to call. I have 4 businesses I pay for and I have gotten zero help.

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Loss:
$8000
Cons:
  • Customer service level

User's recommendation: Don’t buy, not worth the level of service you get.

Robert E Qix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Cannot contact them support page does not work no telephone number!!

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I hit delivery on your website and the dispensary I ordered from is no longer in Business.

The dispensary I ordered from is Vireo in White Planes New York and I ordered $130.00 worth of product that never arrived. When I tried contacting the dispensary Vireo there is a message saying they are no longer open.

Could you please update your current Dispensary list on your website?

Also how do I obtain a refund for my purchase?

Another thing is please have a customer support page that actually works when you hit Email nothing happens and you really should have a Customer Support Telephone Number for people to contact you.

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User's recommendation: stay away terrible customer service period

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