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Le Pavillon Hotel

Le Pavillon Hotel

www.lepavillon.com
What is your customer experience with Le Pavillon Hotel?

Le Pavillon Hotel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.3 star rating; Consumers are mostly dissatisfied with Le Pavillon Hotel reviews, showing 100% unfavorable sentiment. Reviewers praise the Website but note high price level and poor customer service and product diversity.

Positive Feedback

Guests value the hotel's Website and found booking information accessible.

Negative Feedback / Risk Areas

  • Reports of unsafe, unclean, and unkept rooms and ineffective staff response.
  • Security lapses with staff behavior and room access concerns.
  • High price level with poor service, prompting Le Pavillon Hotel customer complaints about value.

Key Takeaways for Future Customers

  • Expect limited service quality despite high rates; verify safety and cleaning before staying.
  • Consider reading recent reviews to confirm current conditions and customer service reliability.
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Chris J Axn

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UNSAFE, UNCLEAN, UNKEPT

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unprofessional, overpriced, and poorly kept hotel.
  • - Bellman and room 616 guests banged on my door.
  • - Premium King near elevator shaft; room shakes.

BEWARE OF THIS MOST UNPROFESSIONAL, OVERPRICED, UNKEPT SH!THOLE.

It i s 10 pm and I am in my room watching a movie and suddenly someone is banging at my hotel room door. It’s the bellman and the guests who had previously stayed in room 616.

They demand entry to search the room for something they have left behind. I am undressed and in bed I thought for the night. I asked for a moment to dress and call the front desk, I shut the door.

I attempt to dress and call the front desk and the bellman begins banging on the door again. The front desk answers after several minutes and is fully aware of this circus their bellman is conducting.

As I am explaining my dissatisfaction in the goings on at my door the person on the other end picks the phone up off the counter makes it clear he has not been listening and has other things to attend to, now understanding the worthlessness of the conversation I end it.

I let the previous guest in after I am dressed and they explain their day in room 616. The toilet had overflowed spilling out nastiness all over the carpet and walls. They had to press to be moved to another room and in their haste to escape the *** flow left an article in the safe. The safe had been cleared and emptied. I am sure they will never recover their item.

When I asked the bellman why he was going to let people in my room he said “we didn’t think you would be in there”. So I know anything I leave in the room is not safe either.

I’m in town for a Saints game. I normally stay in the Hyatt House with no issues. I made last minute plans and Hyatt had no availability so I tried this literal *** hole. NEVER AGAIN!!

PS. The room type “Premium King” denotes a larger room that flanks the elevator shaft. The room shakes like a train is going by every time the elevator passes. BAD DEAL!!

Loss:
$1000
Reason of review:
Poor customer service

Preferred solution: Full refund

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