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Le Labo

Le Labo

www.lelabofragrances.com
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1.0 out of 5
Based on 1 review from registered users.
1.0
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1 rated review | Is this your business?
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Le Labo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Le Labo has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Recent recommendation states "Never buy from this company!". Rating distribution is 100% unfavorable and reviewers cite high price levels and poor experiences with Customer service and Discounts and Special Offers.

Positive Feedback

No positive feedback reported in the available Le Labo reviews.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unreachable customer service and bounced emails.
  • Reports of being charged with no shipping updates, raising billing concerns.
  • Perceived low product quality for high price, including a $90 candle complaint.

Key Takeaways for Future Customers

  • Read recent Le Labo reviews before buying and verify contact options.
  • Confirm shipping timelines and refund policy to avoid billing surprises.
  • Consider the high price against the reported quality and service issues.
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Media from reviews

Le Labo - Disappointed with candle
Le Labo - Disappointed with candle - Image 2
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Cindy A Urj

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 Verified Reviewer

Disappointed with candle

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1.0
AI Highlights
  • - I am disappointed by the $90 candle quality.
  • - An email about the issue bounced back as undeliverable.
  • - I cannot reach customer service.
Le Labo - Disappointed with candle
Le Labo - Disappointed with candle - Image 2

I am very disappointed with the quality of a $90 candle. I sent an email explaining this and the email bounced back as undeliverable.

I believe this whole company is a scam.

What is going on? You cant reach anybody by the customer service number or email.

Loss:
$90

Preferred solution: Full refund

User's recommendation: Never buy from this company!

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Helpful
Leakhana C

Processing or shipping order

AI Highlights
  • - Ordered perfume 2.5 weeks ago and haven’t received it.
  • - No processing or shipping email sent.
  • - Payment charged; no reply to calls or emails.

I ordered perfume 2 weeks and half ago but I didn’t get anything email about processing or shipping yet and they already charged the money from my account ,can you help me to check about this please.and I try to call nobody pick up the phone or reply my email back yet .

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