New Reviewer

Return unused alastin skin care product

Tried to call this number 1 71* 671 **** . A recorded message states "this number is not set up to take calls"!!! What??? Then how can I contact ur company to return unopened item and receive cc return for amount of item? Please contact me. Mary Kaiser 517315**** or kaiserml59@***.com. thank youunsure
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ID
#2209959 Review #2209959 is a subjective opinion of poster.
Preferred solution
Full refund

Miscommunication

When buying produce it was listed as: Dermalogica Professional size Skin Prep Scub, which is 6 ounces. However, when paying for product it showed 2.5 fluid ounces. I thought maybe this was incorrect & as the product expensive (what price would be if 6 ounces) it really was the professional size. Boy was I disappointed it was the small size & I paid way too much. The product should be advertised as delivered & paid for.

User's recommendation: Really pay attention when completing order.

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ID
#1833089 Review #1833089 is a subjective opinion of poster.
Location
Sebastopol, California
New Reviewer

Cosmetics Review

Recieved 1 of 2 items ordered and was charged for both. Tried to contact them by email, phone and website. No one contacted me. Lost 42.00.
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ID
#992618 Review #992618 is a subjective opinion of poster.
Cons
  • No customer service
  • Paying for items not recieved
  • Being ripped off
Reason of review
Pricing issue

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