Crust in my pot

I bought your product in Turkey but now I couldnt find Le Cruset shops in Turkey. I have a problem with my pot. How can you help me.
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ID
#3002960 Review #3002960 is a subjective opinion of poster.
Location
Foca, Izmir
New Reviewer

Bought some items bro be shipped to the business, however I didn't receive the items yet?

Did not receive the items paid for almost a year already? Called numerous times to the store I purchased the items, no sucess
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ID
#2780885 Review #2780885 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
New Reviewer

Question answered

I purchased a Dutch # 26 0500* ** *7 024hg it is a light blue with no change in color from bottom up. Is this normal?
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ID
#2714212 Review #2714212 is a subjective opinion of poster.
Location
Brookfield, Wisconsin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with 7qt Dutch oven

Le Creuset - Problem with 7qt Dutch oven
Le Creuset - Problem with 7qt Dutch oven
The cover is getting very discolored I am wondering what happen its only hand washed with soap! Its upsetting I love the pot I take great care of it why its losing its color . This happen a year later very upsetting dont mind paying for something but expect it to wash well ! Please tell me what happen I like my pots to look well what should I do to make it look good again never was put in dishwasher only use dish soap
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ID
#2502199 Review #2502199 is a subjective opinion of poster.
Location
Huntington Station, New York
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return of product twice

11/30 -0022**** damaged -called the woman never placed the information for the return. had to call a second time 1/8 cas -181275 returned the chipped teapot received yet another Feb 4 had to call again to be told to take a picture and go through the same thing again. cas 187237gzs4c7 never once did I hear anything in regards to offering me anything for all of my time. my time is $ also. very unhappy with your product and service will never do business with your company again

User's recommendation: don't do business with this company.

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ID
#2408817 Review #2408817 is a subjective opinion of poster.
Cons
  • Comes damaged each time
Loss
$80
Preferred solution
Full refund
New Reviewer

Damaged tea kettle

I have tried calling and sent various emails, your customer service does not respond, very unhappy

User's recommendation: Run customer service dept better.

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ID
#2386905 Review #2386905 is a subjective opinion of poster.
Loss
$75
Preferred solution
Deliver product or service ordered
New Reviewer

Product issue

Le Creuset - Product issue
Le Creuset - Product issue
Le Creuset - Product issue
I purchased a skillet pan item number LS2532-****SS four years ago. The pan was wonderful but in the past year has been burning everything I cook. I have not changed anything I've done with the pan from cleaning to heating. It has been destroying every meal I attempt to cook in it. The food is stuck to the surface and impossible to clean. This pan was not cheap and I have attempted to contact your company multiple times with no response.

User's recommendation: Still waiting to hear back.

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ID
#2128691 Review #2128691 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Never received order

Update by user Jun 24, 2020

its been two months, they never answer their phone. you can't leave a message and they don't contact you about the product.

they take your money knowing they don't have the product and blame it on covit19.

Please do not order from this company. Im out of nearly $400.00 and I have proof of purchase receipt with order number.

Original review posted by user Jun 24, 2020
Two months ago, Le Creuset took my money nearly $400 never sent my order and will not answer their phone at customer service
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1 comment
#1919189

Same exact thing happened to me. No idea what to do.

ID
#2008942 Review #2008942 is a subjective opinion of poster.
Pros
  • Good product
Cons
  • Take your money and never deliver the product
Loss
$400
Preferred solution
Full refund

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