Anonymous
map-marker New Milford, New Jersey
#4328535 
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Need to return a pan

As I bought a gift for my son, it was the wrong size pan. I need to return it to purchase a larger pan
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Bipin S Ijr

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 Verified Reviewer | map-marker Lam Luk Ka, Pathum Thani Province
#4193161 
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Like to return product under warreny

5.0
We have one pot#30Green colorBrought about 20 years agoNow coating coming out Cover under warranty?Also sending you pic
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Pros:
  • Excellent product

Preferred solution: Replacement

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Anonymous
map-marker Foca, Izmir
#3002960 
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Crust in my pot

I bought your product in Turkey but now I couldnt find Le Cruset shops in Turkey. I have a problem with my pot. How can you help me.
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Kallie Wuy
map-marker Baton Rouge, Louisiana
#2780885 
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Bought some items bro be shipped to the business, however I didn't receive the items yet?

Did not receive the items paid for almost a year already? Called numerous times to the store I purchased the items, no sucess
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Lorelee Fav
map-marker Brookfield, Wisconsin
#2714212 
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Question answered

I purchased a Dutch # 26 0500* ** *7 024hg it is a light blue with no change in color from bottom up. Is this normal?
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Susan D Xdq

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 Verified Reviewer | map-marker Huntington Station, New York
#2502199 
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Problem with 7qt Dutch oven

Le Creuset USA - Problem with 7qt Dutch oven
Le Creuset USA - Problem with 7qt Dutch oven
The cover is getting very discolored I am wondering what happen its only hand washed with soap! Its upsetting I love the pot I take great care of it why its losing its color . This happen a year later very upsetting dont mind paying for something but expect it to wash well ! Please tell me what happen I like my pots to look well what should I do to make it look good again never was put in dishwasher only use dish soap
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Pros:
  • Good product

Preferred solution: Let the company propose a solution

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LouAnne P

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 Verified Reviewer
#2408817 
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Return of product twice

1.3
11/30 -0022**** damaged -called the woman never placed the information for the return. had to call a second time 1/8 cas -181275 returned the chipped teapot received yet another Feb 4 had to call again to be told to take a picture and go through the same thing again. cas 187237gzs4c7 never once did I hear anything in regards to offering me anything for all of my time. my time is $ also. very unhappy with your product and service will never do business with your company again
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Loss:
$80
Cons:
  • Comes damaged each time

Preferred solution: Full refund

User's recommendation: don't do business with this company

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Catherine F Ebx
#2386905 
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Damaged tea kettle

I have tried calling and sent various emails, your customer service does not respond, very unhappy
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Loss:
$75

Preferred solution: Deliver product or service ordered

User's recommendation: Run customer service dept better

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Theresa D Gij

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 Verified Reviewer
#2128691 
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Product issue

2.4