LD Products
LD Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LD Products has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Beware order takers are in competent, this company has poor, irresponsible customer service when it come to serving it's customers.", "Dont even call these people".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LD Products has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Beware order takers are in competent, this company has poor, irresponsible customer service when it come to serving it's customers.", "Dont even call these people".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Casa Grande, Arizona
Attention Aaron Leon, CEO, Unable to contact customer service-piss poor way of conducting business
On 11-29-2022 placed an order for a set of 4 cartridges; lucas the clerk failed to check what he ordered. This was later checked after customer recieved a summary of the order.
Per phcon w/lucas he assured customer he had corrected his mistake. Consequently customer only received partial order. Still missing he yellow cartridge. Informed lucas needed ink to finised job customer was working on.
Unfortunately the job is still open due to not having all the carrtridges to close my job order. Have been attempting to contact customer service for the pass 2 days to no avail.
Just keep getting prompts to hold and finally just disconnects. Need a response from Aaron Leon immediately.
User's recommendation: Beware order takers are in competent, this company has poor, irresponsible customer service when it come to serving it's customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sarnia, Ontario
Order taking is a shameful exhibition of incompetence
5 phone calls and they still cant get shipping address straight
Didgusting service will never order again
Preferred solution: Full refund
User's recommendation: Dont even call these people
Sayreville, New Jersey
LD Toner defective 100% satisfaction disatisfied
Purchased toner cartridge from LD Products for HP LaserJet Pro printer . Product was defective as I had purchased three toners at the same time. Called company and they would not acknowledge the defective part and would not replace it.
DO NOT PURCHASE PRODUCTS AT LD PRODUCTS. LD product has on the box 100% satisfaction Guaranteed, but obviously they are not backing up their claim.
No one at the company would accept responsibility so now I am stuck with a paperweight. I am again stating consumers should not purchased products from LD Products as they do not back up their so called 100% satisfaction guarantee.
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I am experiencing the same problems with LD Products, partial shipment then nothing. I had to purchase toner elsewhere and hope I can get a refund. This is a sign of very poor management at the highest level and an indicator that LD products will not be in business for long without serious changes,
I am having similar issues. They sent me 7of 9 cartridges from a bundle.
When I contacted them, they sent me one of the missing ones about a month later. Now four months since my order was placed, they still have not sent the missing 9th cartridge, despite uncountable emails. They keep stating it's on backorder but their website shows it is in stock.
Now, they are not answering their phones. I think the emails are coming from AI robots.