Andre R Vzn

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Unprofessional staff and services

I had a terrible experience with L&B Management, recently hired by my HOA. They were supposed to take care of the snow fall but their representative was unprofessional and their management services were subpar. I would not recommend this company to anyone and believe they should not be in business. It's a shame that they are allowed to treat paying customers in such a poor manner. My advice is to steer clear of them at all costs. I would rate them a negative 4 stars, but unfortunately I can only give them one star.
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Preferred solution: Apology

User's recommendation: stay away

Merganser

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a racket.

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This team, especially Joelle, is the worst. Racist personified. Be ashamed to employ her. Shame upon the entire Firm of L&B management.
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Preferred solution: The word out of how unscrupulous this team is, Joelle is a troublemaker.

Anonymous
map-marker Cincinnati, Ohio

Absolutely the rudest most disrespectful treatment from Jo, who “where the buck stops”,so she says.

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Spent over a month now with unacceptable heat. They called in their people who said they resolved it but it hasnt been resolved. The worst part is they they dont take responsibility and do it in a very condescending and disrespectful way then expect the tenant to pay the bill, when they are the ones who called in their people. They have horrible reviews and have been called slumlords. Seems the shoe fits Joelle, the big cheese where the buck stops with her.
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User's recommendation: If you’re looking for a property management firm, DoN’T use this one.

1 comment
Guest

This firm is shameful. Don’t address problems and they are condescending, manipulative, disrespectful and untrustworthy.

“JO” is the absolute worst. She challenges everything and is late in paying our utilities, etc.

No accountability and refused to share invoices. Our tenants are FED UP with her and the entire management team should be ashamed of her.

Anonymous
map-marker Cincinnati, Ohio

Slumlords

L and B Management Firm should not have the word "management" in their title. They're firm on ONE THING: Collecting money. But what a tenant gets for that money is poor management. They are sexist and racist, incredibly rude, and ignore necessary maintenance issues. They will pass off responsibility by saying that they need approval from the owner and then say they didn't get approval from the owner and therefore cannot perform NECESSARY maintenance. The building I rented from them was in disarray when I moved in, even though they had almost a month to get it in shape after I paid them a hefty deposit (almost nothing had been done that I was told would be done). Hardwood floors where carpet was taken up were not finished as I was told they would be (still had staples with pieces of carpet!). Boards with nails in them and splinters come off the floors all the time. Stains from a previous tenant cover the unfinished hardwood floors. Construction equipment, previous tenant's discarded furniture was still in apartment, along with a bag of empty beer cans from the person who was supposed to have been working to get the place in shape. Windows don't lock, some of them don't open. Basement smells like mold and shows signs of a former *** lab (checked online for what to look for in such a case after bouts of unexplained illness). After continuously having maintenance issues ignored by L and B, I called the city building inspector and she had a long list of violations as soon as I welcomed her in the door. The only bit of advice I can give to anyone considering renting from L and B Management firm is to run long, hard, and fast in the other direction.
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2 comments
Guest

You are so right. Slumlords. They should be respectful but they are the worst and I believe they are untrustworthy.

Guest

I completely agree. I called them yesterday to manage a property and they were extremely rude.

No signing up with them nor am I recommending them.

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dan s Nwt
map-marker Maineville, Ohio

Horrible Property Management

L & B management of Cincinnati Ohio is the most unorganized company I have had the displeasure of working with. As a property investor, you trust your management company has you best interest to lower costs and increase revenues.

I should have know the day I stopped in to get information, Bruce, the owner acted like I interrupte his day to get information for his services. That attitude was carried through the entire company from the billing, leaseing and rude receptionist at the front desk.

In 3 months I never had a "thank you for the business" and I have lost thousands of dollars in lost rents due to lacadaisical respose. They over bill constantly for services not requested. The response time to labor they DO NOT hire is LAZY at best. I could not even stop the relationship fast enough... the leasing agent states he will get papers drawn to cancel and meet you the next day with all the keys to your property at his office. neither the owner or leassing agent showed up!!! When I finally went back to the office the next business day (another day of lost income) they did not have the professionalism to apologize for the poor service.

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Loss:
$5000
4 comments
Merganser

I totally 100% agree. From the leader Bruce on down to JO. Unethical and very rude.

Guest

I had horrible dealings with this company as well, but on the leasing side. I have A+ credit, solid employment history, clean criminal record, etc.

However, I am African American. The leasing agent kept making it a point to say that I was not allowed to have "boyfriends" or a "baby daddy" living with me and that he would be out to inspect monthly.

Bullstuff! I withdrew my application and will never attempt to do business with them again.

Guest
reply icon Replying to comment of Guest-513743

I've been dealing with them on the leasing end. L and B Management Firm is UNPROFESSIONAL.

And SEXIST. The owner of the building where I rent is a *** and keeps saying he hired L and B to manage the place ... but all they're doing is collecting money. It's a racket.

It's also illegal. They'll find out the hard way.

Guest
reply icon Replying to comment of Guest-513743

Slumloards. Jo is the worst out of all of them.

Why does Bruce keep her there?? Huh?

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Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

Nov 27, 2020

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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