Issue with order

I received my pajama pants with *** in the seam. I called their team and explained what happened. They had me send them a picture of the issue. The team member that helped me was amazing. She was very helpful. My issue was resolved right away and I got her replacement pajamas just in time for Christmas Eve. I wasn't expecting it to come that quickly so I was pleasantly surprised.
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ID
#3203669 Review #3203669 is a subjective opinion of poster.
Location
Patterson, California

Checking on my order

They were excellent help and super quick to answer my question! Super sweet lady that helped me check on my order!!
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ID
#3185135 Review #3185135 is a subjective opinion of poster.
Location
Wichita Falls, Texas

They were great!

Refund policy extended to exchange - above and beyond the call of duty!
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ID
#2368660 Review #2368660 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Tried to place an.order, when I typed in my address it wouldn't let me complete order, because my address was invalid. Well I've been living at this address for 15 years and I get mail and packages

Ordered online Dec 7, after putting credit card info in it stated an invalid house address, which was correct. I couldnt get pass this page. I emailed company and explained. Rebecca emailed back, asking for my phone number. But I have yet to hear from her Rebecca has since called and problem had to be overridden. Order has been placed
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ID
#2338888 Review #2338888 is a subjective opinion of poster.
Location
Havelock, North Carolina

Return issue

They were very nice. I was able to get my item returned.
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ID
#1749026 Review #1749026 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Happy Camper Coffee mug

Unable to get the Happy Camper mug from Canada. I have been looking for the old style for several months. The only place I can find it is British Columbia and they do no sell to US. What's with this?
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ID
#1608033 Review #1608033 is a subjective opinion of poster.
Location
Victoria, British Columbia
Pros
  • Had the two coffee mugs in stock
Cons
  • Would not allow purchase from usa
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

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