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Lazy Dog Restaurants

Lazy Dog Restaurants

www.lazydogrestaurants.com
What is your customer experience with Lazy Dog Restaurants?

Lazy Dog Restaurants Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lazy Dog Restaurants has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good food.
    Cons: Terrible carry out issues.

  • Recent recommendations regarding this business are as follows: "Have a strong stomach", "At this point, eat the delicious food in the Lazy Dog restaurant, but skip the TV Dinners.", "Do not apply for this service", "go in to get your food warm".

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Media from reviews

Lazy Dog Restaurants - TV Dinner Quality
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tv dinner shepherds pie food front service chicken cooks quality lemon chicken location
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Anonymous
map-marker Walnut Creek, California

Everything tastes like fish

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Every food item tastes like fish. Please clean the grill and utensils after preparing seabass and trout.

Your cooks need training. NewerManagement is focused on partying with the employees and not monitoring the food and service.

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User's recommendation: Have a strong stomach

Michael F Qrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TV Dinner Quality

Lazy Dog Restaurants - TV Dinner Quality

Hi folks - I recently had a very tasty lunch at the Lazy Dog in Almaden Plaza in San Jose, CA. Our server was nice enough to show me a couple of examples of the TV dinners, and I chose the shepherd's pie and lemon chicken dinners.

I was quite disappointed when I opened the shepherd's pie prior to baking it. The portions were meager. The illustrations on the front sell the meal as a complete shepherd's pie but mine was only 60% filled with product. The broccoli was three small pieces.

The brownie never really finished baking and I didn't want to burn the other portions by baking it more. For $11 I was expecting a bit more quantity and quality. I'd be willing to spend $12 or even $13 for a TV dinner if it looked like the meal the packaging described. I'll see what the lemon chicken looks like.

Thanks.

I've attached an image of the cover of the TV dinner. If the finished meal looked like this I'd be on Yelp singing your praises rather than sending this complaint.

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User's recommendation: At this point, eat the delicious food in the Lazy Dog restaurant, but skip the TV Dinners.

1 comment
Guest

You should have included a pic of the meal frozen and after baking.

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Josh R Yup

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Verified Reviewer

BETTER QUALITY COOKS NEEDED

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The cooks are inconsistent. Lately, the yellow rice is way too greasy, items like tomatoes are forgotten, and the chicken seems to be frozen, thawed, and tough as shoe leather.

The manager, who looks more like a valet, fights and argues and does not listen to feedback, so things remain the same. Poor quality.

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Alex P Ukd

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Verified Reviewer

POOR CUSTOMER SERVICE

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After several attempts to contact someone at the corporate office. I have not received a response.

Very difficult to reach anyone with this organization. I need to cancel a beer club membership

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Preferred solution: Full refund

User's recommendation: Do not apply for this service

Terry H Imy

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Verified Reviewer
| map-marker Euless, Texas

Carry out problem at your Euless, Texas location

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Updated by user Feb 05, 2025

Very slow to respond. No response yet

Updated by user Feb 04, 2025

No response from Lazy Dog as of yet.

Original review Feb 02, 2025

We do carry out each time we order. The last three times, I have had to come in to get my cold food, even though I notified you of my parking spot number.

There were four staff members up front, just gossiping away, while four to-go orders were sitting behind them. After I complained, they said that their system communicated with the back and not the front.

That seems a little crazy. I guess if this continues, I will just go to a restaurant that is a little more efficient.

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Pros:
  • Good food
Cons:
  • Terrible carry out issues

Preferred solution: Fix your problem

User's recommendation: go in to get your food warm

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