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Bought a new sofa from Lazy Boy Sept. 2011. Today 5/31/13 I sat on the sofa and the back of the sofa went to the wall as if not connected to the base of the sofa. I called customer service regarding the lifetime warranty, and mind you, this sofa is only 1 yr 8 months old. I talked to the customer service rep. and was told they charge $99.00 per hour to evaluate and the same for each hour it takes to fix and repair the sofa. The part was... Read more

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lazy dazy cafe serves hot chocolate that is hot meant as a negative? you complain about this it is strange. little businessess struggle the 1st years. people like you are awesome. when regular people read this it is like free ads. normal people see a nerd complain cocoa is hot all it reads is never cold. I plan a trip there daily as many close friends do. never purchase cocoa it is hot figure all the coffee there is. this cafe has... Read more

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I ordered a hot chocolate and I scalded my tongue. I notified the waiter that the hot chocolate was so hot that after stirring it for 10 minutes outside, it was still too hot to drink but a sip at a time. I asked if the hot chocolate came from a machine and he said yes. The waiter said that he would let them know that it was too hot. After one week I still felt burnt on the tip of my tongue. I later found out that it was not machine made... Read more

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