Submit ›
or
2.2 Based on 172 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Affordable 8
    • Discounted price 4
    • Fast delivery 4
  • Customers don't like
    • Customer service 12
    • System error 10
    • Customer services 8
Advanced
search
loading...
More Less

Why I cannot pay by cash ? Must pay by debit ? I like shopping with lazada but I'm not satisfied with the pay that pay by debit ???? I'm order the item on 9th February 2017 already deduct the amount from the account but Until now I never receive the item..... I would like to do the payment by cash ... tq

Add comment
Lazada Malaysia Auctions and Internet Stores complaint 192632
1 of 2

I want to purchase a pull up bar for the price of RM38 but you're charging me a shipping fee of RM100?!!! What scam is this?? I have a friend who has purchased the similar item but only paid a sum of RM40 in total with RM5.50 as shipping fee.

Add comment

Ordered a power bank on the 8th of Feb and made payment on the same day. Suppose to receive the item on the 14th but instead I receive an email saying the item will be delay for 5 days. This is my first purchase from lazada though.

Add comment

I share my worst experiences with lazada. Not long ago,i made purchases of headphone and headphone stand on 2nd February. I proceed the sales ,made my payment and then to be excited about the arrival, however after one week i am still waiting for my items. I tried to write up my inquiry on Lazada customor service but it was not working " Something went wrong, try again later". I went for live chat and talked to an operator (who was polite)... Read more

Was this review helpful? 0 0

I ordered a brush set from Lazada and the transactions were find since Im using COD and Lazada stated that my item will be delivered by this week but it has still not arrived. Everything was fine until I checked the tracking, Lazada got my address wrong and I contacted them and they fixed it but once again my address is still wrong.

Add comment

Dear lazada malaysia... your delivery is the worst than ever..iwant my order.. Please sent it!!! I had placed my order on 22/12/2016...but until now I didn't get my order.... Please sent it..I don't satisfied with your company... Please sent it...you dont email the tracking no... How can I track it..please take care about it... ahmadfadhil0647@gmail.com

Add comment

my order is not arrived.. i want my money back.. this order i want to use this week.

Add comment

I was ordering 2 watches (made into one order no.) For my brother's birthday. During payment, the browser stated that the transaction was unsuccessful. So I went back to Lazada homepage and click on the cart icon to checkout again. 3 hours later I received an email from Shop back (not *** Lazada) informing me I have 4 cashback (1 for each item). It was then I realised there were duplicate orders. So I called to customer services to cancel but... Read more

Was this review helpful? 0 0

I ordered a water pump from Lazada about a month ago. I have not received until today I have contacted Lazada repeately - everytime they told me to wait another 48 hours. They gave me excuses that Sky Net lost the item. But why Lazada does not take responsibility. After all we customer have not received it. And keep giving standard 48-hours excuse. I need the item urgently. I paid the extra to get it delivered in 3-5 working days. Now it already... Read more

Was this review helpful? 0 0
Lazada Malaysia - Why my order already too late to arrive
1 of 2

why my order to late to arrive ? it should arrive at my home at 12 January , i already call Lazada and Lazada already promise that my order will arrive at 16 January , but today still not arrive , and also my other item also late , so how i can trust lazada after this ? if you cannot deliver my order in time just let me know early , not just pretend like its ok , i need to use my order item for my activity , but when it late , how i can use it ?... Read more

Was this review helpful? 0 0

Had an experience with Lazada Malaysia?

Did not find what you were looking for?
 
×
You are reading about Lazada Malaysia.
Filing a new complaint about
×