Anonymous
map-marker Pasadena, California

Short Review on May&nbs-04:00;17,&nbs-04:00;2016

Please cancel my order #34968****. na-doble po kasi! and then a notif came in saying na-ship na po ang product na yan. i dnt have the money to pay agen 4 d same product! please..
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Anonymous
map-marker Mountain View, California

Johnson Fitness Treadmill Review

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Hi. I ordered a treadmill for 49,900 THB and paid with my MasterCard. They deducted money from my account, but then emailed me and claimed that "my payment dont meet their credentials" and cancelled the order. BUT they kept my money!!!! Lazada is a fraudent scamming "company" and the owner should be behind bars.
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Cons:
  • Scamming money from my account
Reason of review:
Problems with payment
Tracie Lmn
map-marker Manila, Manila

CANCEL MY ORDER ORDER #38277**** LAZADA!

Updated by user Sep 10, 2016

ALSO DELETE MY ORDER A VR box ORDER # 39577**** I have no interest anymore to buy it

Original review Sep 10, 2016
I accidentally ordered twice because I thought my first order was not successfully purchased due to the slow internet connection, it is A VR box ORDER # 38277****. I HAVE NO CANCEL BUTTON BELOW THE ORDER!


CANCEL IT LAZADA ASAP PLS!!!!!!!!!!!!!!!!!!!! THANK YOU FOR THE HELP.

and I cannot cancel the order because it has NO CANCEL BUTTON PLEASE help me while the order is still on process, I ordered it yesterday and I hope I can cancel it as long as possible.

LAZADA SHOULD ALSO PUT THE CANCEL BUTTONS TO EVERY ORDER THAT IS PURCHASED AND SHOULD NOT BE MAKING US FURIOUS TO FIND WHERE THE CANCEL BUTTON IS :( THIS IS MY FIRST TIME TO ORDER SOMETHING,

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Cons:
  • Cancellation of refund
Reason of review:
Order processing issue

Preferred solution: CANCEL MY ORDER!

Ikaika Lcs
map-marker Davao, Davao Del Sur

Kata I3L Review

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Lazada Group - Simple Review #1463243954
I want to cancel my order and i cant see the CANCEL ORDER Cause my BOYfriend brought this thing #32429**** and i didnt know. Hopefully that you sent me an email thay it cancel. Casana.nina0129@***.com
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Anonymous
map-marker Pampanga, Davao

Lazada Group Website Review from Pampanga, Davao

Lazada Group Website Review from Pampanga, Davao
Lazada Group Website Review from Pampanga, Davao - Image 2
Lazada Group Website Review from Pampanga, Davao - Image 3
Lazada Group Website Review from Pampanga, Davao - Image 4
dear lazada team, i am a regular customer of yours. but last night, i received an e-mail about my order. i have double orders with the same items. when i tried to order last night, it says that my cart is empty. so i again looked for the items and ordered them. and now one item (2 orders) will be delivered today. how can i cancel my other orders? please tell me ASAP. attached are photos of my double order.
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Reason of review:
Order processing issue
Anonymous
map-marker Manila, National Capital Region

Allwin Waterproof Motorcycle Helmet Microphone Bluetooth Interphone Holder 6 Riders (Black)

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Lazada Group - Allwin Waterproof Motorcycle Helmet Microphone Bluetooth Interphone Holder 6...

Misleading product sold, the features indicated is far from what is offered. Product delivered is only a plastic clip worth Php 425.00

This is the list of feature:

Features:

Function Allows up to 6 riders to connect to each other at the same time

Bluetooth headset can connect to cellphone, speaker, audio speaker with Bluetooth function.

Other Features Maximum intercom distance 1000 meters (barrier-free environment, no interference); Above 120km working speed; Automatic safephone calls (A2DP & EDR bluetooth; Stereo music/audio functions (use A2DP transfer cell phone/MP3 / GPS) ; DPS noise elimination function; 7 hours continuous phone call.

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Loss:
$425
Cons:
  • Being scammed
Reason of review:
Bad quality

Preferred solution: Full refund

Verna Bwo
map-marker Baliuag, Bulacan

Romoss Sense 6 20000Mah Review

I want to cancel my order of 2 Romoss Sense 6 20,000 mah power bank but there is no cancel button. I want to cancel it because everytime I track it there is no update about it, it always says "Processing".
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Reason of review:
Order processing issue
Resolved
Sameria Ixw

Resolved: Delay of order & miscommunication

i order in lazada last june 3, 2016 and they receive it in a few hours the after a few day the lazada company update me on my email account that my order has already shipped on the LBC together with my tracking number. i am very disappointed because almost 3 days after every time i check my order in LBC webpage the result is still not found. i hope you understand my point. and i hope it will not happen again and to other costumers. respecfuly yours, Mark Altamia i order in lazada last june 3, 2016 and they receive it in a few hours the after a few day the lazada company update me on my email account that my order has already shipped on the LBC together with my tracking number. i am very disappointed because almost 3 days after every time i check my order in LBC webpage the result is still not found. i hope you understand my point. and i hope it will not happen again and to other costumers. respecfuly yours, Mark Altamia
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Loss:
$1154
Reason of review:
Order processing issue
Anonymous
map-marker Singapore, Singapore

Lazada does not honor orders or the prices they offer online! Buyer Beware!

I ordered a MSI at a promo price. The seller is Gamer Pro. They invoiced me the amount. And quietly cancelled my order. When I contacted them by email they claimed it was a technical fault. They still chose not to honor my order and they raised the price price of the notebook and then told me I can place the order again if I still wanted it!!!! I am still waiting for my refund!! BUYER BEWARE!!
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Reason of review:
Order processing issue
Anonymous
map-marker Singapore, Singapore

Ordered a 64GB Frash Drive but Lazada insisted delivered with 16GB Frash Drive is right!

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Dear xxxx , The item(s) listed below in your order 30013**** is being shipped by the seller from abroad at 17:38:16 on 2015-09-14 with our logistic partner AS-LWE-Postal-MY Post-API SC. Kindly expect to receive your product(s) within the next 19 - 23 working days. Please note that there is no tracking feature with this postal shipping service. Ordered at: 2015-09-09 17:33:31 Order number: 30013**** Product Name Item Number Quantity USB 3.0 Swivel Flash Drive 64GB (Black) (EXPORT) OE702ELAYSIASGAMZ-119**** 1 *For more detailed summary with fees and total price, please recheck your order confirmation email NOTE: •Cancellations at this point will not be accepted anymore as the item is already on the way to you. •Your international product(s) will be fully covered by Lazada T&Cs and specific International Product T&Cs. Please check out our International Product T&Cs carefully. •You will not be expected to pay any duties. If, under any circumstances, you are asked to pay duties, please call Lazada right away for clarification, or you can also pay the duties first then send us a proof of your payment for reimbursement. •If you have questions regarding the tracking number, don't hesitate to contact us. Upon receipt of your package, we encourage you to examine it carefully and keep your buying invoice. Come visit our Help Center for the latest on tips and frequently asked questions. Should you want to contact us, feel free to leave us a note here. Best regards, Lazada Team
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Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker Sinamar, Isabeia Province

Short Review on August&nbs-04:00;01,&nbs-04:00;2016

Nag return po ako ng item tapos nirefund naman ni lazada tapos nung kukunin ko na ung pera ang sabi nakuha na daw sa lbc pasay branch pano po nangyare un ee sakin lang naman sinend ni lazada ung remittance number. Please help Taga batangas po ako at dipa ko nakakapagtransac oh pumunta man lang sa lbc pasay
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Reason of review:
Problem with delivery
Anonymous
map-marker Kuala Lumpur, Kuala Lumpur

DELIVERY SUCKS

The delivery guy did not deliver my order simply because he can locate the whereabouts of my house. He even told me I gave the wring address. ***. It was total a *** when he told me to pick the order from him at some other place. And I even wasted my phone's bill just to call the delivery guy to give him direction. I just don't get it. Why the heck I bought the stuff online if I had to use transport to take it from the delivery guy. Thank God I cancelled the order. Seriously what a waste of time. Worst online company ever! Just wind up already!
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Reason of review:
Problems with payment
Ananias Lwb
map-marker Quezon City, Quezon City

Handbag Review from Quezon City, Quezon City

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I bought 3 diff designs of lacoste bags via Lazada from same supplier thingking they were best buys. When i opened the delivery, instantly i doubted the authenticity of the bags. The style i got was supposed to be firm in shape & it can stand on its own when stuffed but its not. Well, just for the benefit of the doubt i decided to use 1 of the bags but 5 days after i noticed that the lining of the bag strap peeled off. It was fake! I was really mad for a fact that my hard earned money i saved for these bags went down the drain. So i wrote Lazada, questioning if the items i bought were original and they said yes. Ok i let go of my complaint and i just forget about it. All those bags were now kept in my closet and never to use it again. I warned myself as well as my friends not to buy in Lazada anymore. Months later i checked my personal email and saw Lazada again..forgetting that i have already complaints about their products, I bought a lacoste perfume supplied by fragrance box for more than half the price. I just thought they just dropped the price since its a classic scent already but again i was dismayed as the scent didnt last. I was fooled by Lazada twice I will never ever trust them again..never again!!! I am trying to attach the photo of the items but its not working.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Dungun, Terengganu

Short Review on June&nbs-04:00;29,&nbs-04:00;2016

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Lazada Malaysia X Ninja Van Malaysia. Sucks big time! Slow service & did not cover the whole state in Malaysia (east coast peninsular Malaysia)
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Reason of review:
Problem with delivery
Anonymous

WORST online company ever!

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Lazada Group - WORST online company ever!

ORDERED AN ITEM, AFTER A MONTH NO TRACKING NUMBER, NO UPDATE. NO CALLS, NO EMAIL.

NO NOTHING!!!! THE WORST PART IS I HAVE BEEN CHARGED THE DAY AFTER I MADE THE ORDER? WHAT THE ***? YOU SHOULD CLOSE YOUR COMPANY NOW BECAUSE YOU GUYS ARE ALL A SCAM!!

ORDER NUMBER 36667****. I EVEN MEMORIZED THE ORDER NUMBER BECAUSE I HAVE BEEN TELLING THEM THIS EVERY TIME I CALL. STUPID COMPANY. SOBRANG ABALA TALAGA KAYO.

WAG NA KAYONG BUMILI SA COMPANY NA TO.

SOBRANG PROBLEMA ANG DALA.. BADTRIP

View full review
Loss:
$3995
Cons:
  • Very poor unprofessional customer service
  • Worst online company ever
Reason of review:
ALL OF THE ABOVE

Preferred solution: Full refund

3 comments
Noel A Lxp

If they can Stuff you around for a long time, they have the use of your money Free of Interest !!! Great SCAM

Guest

Hi, as per checking in our system you have been refunded amounting to ₱3995.00 through credit reversal. You may coordinate with your issuing bank if the said amount is not yet reversed back in your account.

We will also verify it to the bank. Thank you.

Noel A Lxp
reply icon Replying to comment of Guest-1124317

This Is Typical Of LAZADA "ANONYMOUS" The Faceless Pack

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