Gary P Wqv

Refund Guarantee Not Honored

Lawrence Supplements, Customer care 1-80*-310-****/ Ordered Product Liquid Steel 2.0.order # 29076**** on 3/3/2018 based on their 90 day 100% money back guarantee. Product tasted awful and did not do what was promised. Contacted Jonathan C. at customer service for instructions for Product return.per their instructions. I received a confirmation of product delivery/return. Product was returned 4/1/18 in 1 box that contained 2 cases of Liquid Steel with 12 bottles of product in 1 case and 9 bottles in the other. Tried 3 bottles on different days. If the product worked I might have put up with the bad taste. Product cost was $91.42 and I only received a refund of $39.13. Balance still owed $52.29. 2 Phone calls and 1 E-Mail to customer service and 2 E-Mails to owner of company. Owner of company never responded. Customer service could not explain the reason for the short amount of refund.
View full review
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article