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Refund Guarantee Not Honored

Lawrence Supplements, www.lawrencesupplements.com. Customer care 1-80*-310-****/ Ordered Product Liquid Steel 2.0.order # 29076**** on 3/3/2018 based on their 90 day 100% money back guarantee. Product tasted awful and did not do what was promised. Contacted Jonathan C. at customer service for instructions for Product return.per their instructions. I received a confirmation of product delivery/return. Product was returned 4/1/18 in 1 box that contained 2 cases of Liquid Steel with 12 bottles of product in 1 case and 9 bottles in the other. Tried 3 bottles on different days. If the product worked I might have put up with the bad taste. Product cost was $91.42 and I only received a refund of $39.13. Balance still owed $52.29. 2 Phone calls and 1 E-Mail to customer service and 2 E-Mails to owner of company. Owner of company never responded. Customer service could not explain the reason for the short amount of refund.
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ID
#1240872 Review #1240872 is a subjective opinion of poster.
Product
Lawrence Supplements Liquid Steel 2.0 Supplement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$53
Preferred solution
Full refund

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