by SqueakyWaterDragon114 #1537154
I hired this service to do some bug spray and lawn service. They advised they would provide regular service but did not show up when scheduled. They advised lawn aeration would be included but never did it. Then when they did spray my lawn with weed killer that killed m...
TruGreen - Double charged without notification
by PissedConsumer1550886 #1550886
When checking my bank account I identified a charge from TruGreen that was literally double my normal monthly charge. I contacted customer service and was given an explanation that my contract was for 10 applications and that at times they provide additional services during an application which results in that application counting as two.
Although in the long run I won't be paying anything over my contracted agreement the double charge wasn't budgeted into my monthly expenses. As such when my contract expires TruGreen can plan on me leaving.
Customer service actually had the audacity to try and explain that the right hand (Sales) doesn't talk to the left hand (billing). That is my problem why?
Don’t use lawn love!
by PissedConsumer1517562 #1517562
Early spring weed control and fertilization. We saw no results in the weeds and they wanted to charge us again one week later for weed control. Customer service at its worst
by ThirstyHornedFrog382 #15459132.5
I used True green because they bought out a local company I used. They did a good job with what I wanted, fertilizer, aeration, and a tree/shrub plan. But every couple weeks they were trying to get me to sign up for more services, they say its only $100 for mesquito...
by PissedConsumer1509971 #15099711.1
Only visited twice but came 4 times because it was wet both times but once almost 2 weeks in between, last appt in early Sept cancelled by them and rescheduled but didn't show. When I called to find out when they would aerate and over seed they set a date then...
by CondescendingHighlandCattle141 #15444411.6
After years of treating my yard myself I decided I needed help with my busier schedule and signed up for the Trugreen lawn care program. Unfortunately this proved to be a mistake. The first treatment that was administered was too strong and burned much of my grass and o...
TruGreen - Not customer friendly
by PissedConsumer1410927 #1410927
Called company in Londonderry NH . They come when they want , no notice and fertized my leaves with two applications on one day on 11/29.
One day they showed up but it was raining so hard that they did not apply but it was recorded as an application.