Jaala Rby

Horrible

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I hired her for my child custody case and it started off great at first!!. She charged for phone calls and the calls consisted of her talking about her life and she knew nothing about my case.

Very chatty and it was never anything about my case. I knew all about her mother and the personal details of her life. Whatever you do don't hire her. I'm convinced she has a few screws loose.

Also, she was dishonest on several occasions. Uncouth always referencing that she services the "poorer" population in the St. Louis region.

She had a discussion with me about the fact she was thinking of raising her rates and asked me how did 250 sound and I said sure if that's what you want to do. Next thing I know she starts charging me that amount which is not what i agreed to in our service contract.

View full review
Loss:
$1700
Pros:
  • Kind at first

User's recommendation: Hire other counsel

1 comment
Anonymous

With your immaturity I hope you lose custody of your kids.

Natalie Ocr

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Verified Reviewer

Waste of Time

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Very disappointing. My experience started off well, Jackie was funny and seemed personable, honest, and affordable.

Everything went well until I switched over to sending check payments instead of allowing her to use my credit card.

A credit card processing fee should be 2% to 3% for every hundred dollars. I was told it was $19.00 every time she uses my credit card and that she doesn't pocket the money and that it was the app fee that gets that payment. I looked up the Square App fee, and they personally charge only 2.6%, so obviously I was being overcharged and that money was going someplace else besides to them.

She tried to charge me a $50.00 late fee due to her mail being weird and said that I sent it late when I didn't. She also overcharged for emails and short phone calls that a lot of the time when she contacted me, it didn't have anything to do with my case, but was about her.

When told that I was having some financial issue and had to back off contact with her for a little bit, There was no understanding or leniency. If I didn't answer her phone calls or emails, she still billed me for not answering. No motions or contempts were ever made on the petitioner when I asked, I was told it would be $1000 per motion or contempt for everything I wanted to happen if she did it. Also, out of pettiness, because I wouldn't give her the late fee that wasn't late, she started to up my bill the last two payments.

So basically I was paying for nothing to be done about my case for a year, and was just paying for her to talk to me from time to time and her appearances in court. Very greedy, petty, and dishonest.

View full review
Loss:
$5000
Pros:
  • Chatty
Cons:
  • Dishonest

Preferred solution: Price reduction

User's recommendation: Do not hire unless your case will be short term

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