Lavu
Lavu Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 6 reviews; overall sentiment is dissatisfied though 100% would likely recommend Lavu to a friend.
Key Takeaways for Future Customers
- Read Lavu reviews and ask about billing, refunds and cancellation policies before signing.
- Expect mixed customer service experiences and verify who will handle account closure or subscriptions.
- Confirm POS contract terms in writing to avoid surprise fees.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and being charged after requesting account closure.
- Problems with returns, refunds and unclear cancellation process.
- Poor post-sale support and unreliable system downtime reported.
Positive Feedback
One reviewer praised thorough answers and a satisfying experience with sales explanation and onboarding.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating based on 6 reviews; overall sentiment is dissatisfied though 100% would likely recommend Lavu to a friend.
Key Takeaways for Future Customers
- Read Lavu reviews and ask about billing, refunds and cancellation policies before signing.
- Expect mixed customer service experiences and verify who will handle account closure or subscriptions.
- Confirm POS contract terms in writing to avoid surprise fees.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and being charged after requesting account closure.
- Problems with returns, refunds and unclear cancellation process.
- Poor post-sale support and unreliable system downtime reported.
Positive Feedback
One reviewer praised thorough answers and a satisfying experience with sales explanation and onboarding.
Media from reviews
Alexandria, Virginia
Very satisfying
Everything was answered and explained, happy with my experience and if its like this all the time I would say no reason to go anywhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to close the account and lavu is charging us monthly fees
We want our money back!
I talked to one of your management and told we want to close our account and its been already more than 6 month and still hasn't been closed!
Preferred solution: Full refund
Return item
- I want to return an unused item but cannot get the return address.
- They are still charging for the item.
- Please send the return address.
I have been trying to return the item no longer need it when I asked for the return item address the sales representative would not give it to me. They are still trying to take payment.
I dont need the product its never been opened.
Please send the return address
Thanks !!!
User's recommendation: Pray that you don’t get a representative like mine once he completes the sale he don’t have time for you….
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLike to complain about your sale pupil , they ere no honest and playing game with me
- 4% fee promised to customers but later changed to 1.5%.
- Asked to stop POs and forms; wants to end the relationship.
As per I spoke with you yesterday regarding 4% to customer with no one discussed and explained 4% fee will be charge to customer. I have proof I'm massed from Tim regarding what we had conversation to go before I signed the paper.
You guys send me contract by email, i opens on my iPhone trusted on you what we agree on to pay . After I signed now you telling me we will change 4% to customer on credit card usage. I asked you yesterday to cancel and do not send me your POs, you said ok. Today you sent the form to signe for billing address, I called to the person who spoke yesterday who mentioned she is director her name is Caitlin Christiansen and i asked her why you sent me another paper to signe with out changes on contract.
She said oh we will charge customers 1.5%and rest we will charge you, how Cn you decide with out you bring this in my attention. Please stop playing, every one in your team not telling truth and I don't trust on you pupil any more, I don't need any mor game . Stop every thing . I asked you yesterday and asked you again today do not send POS to me.
I can't be leave yesterday you were agree but didn't changed and telling me tong story.
Agin I don't want be your customer . Thanks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou are trying to take my money
- Says they never use the product.
- Claims they were charged for a product they never used.
- Says they told the salesman the same.
I never use your product why are you trying to take down my business I never use you product ever so what are you charge me for in American I have the right to charge my mind thats why I never use the product and I told the salesman the same thing
User's recommendation: Never you this company they are dishonest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSystem Down
I didnt have time to leave a message. I needed help so its time to change! You should have responded to my call
User's recommendation: Don’t use Lavu
Glen Allen, Virginia
System Down
Could not get any support or speak to anyone. Your system in not reliable and caused us a tremendous amount of headaches and confusion
User's recommendation: Don’t use Lavu
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