Laveliya
Laveliya Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laveliya reviews show a 1.0 star rating from 3 customer reviews with 100% unfavorable feedback; consumers are mostly dissatisfied and request refunds due to shipping delays, billing practices, and customer service issues.
Key Takeaways for Future Customers
- Expect slow shipping and strict return procedures when researching Laveliya reviews and refund options.
- Customers report repeated emails and delays before refunds are processed.
Negative Feedback / Risk Areas
- Refund delays and refusal to process refunds after repeated contact.
- Complicated return policy, restocking fees, and disputed custom sizes.
- Complaints about billing practices and poor customer service.
Positive Feedback
One reviewer noted the dress quality was outstanding despite other problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laveliya reviews show a 1.0 star rating from 3 customer reviews with 100% unfavorable feedback; consumers are mostly dissatisfied and request refunds due to shipping delays, billing practices, and customer service issues.
Key Takeaways for Future Customers
- Expect slow shipping and strict return procedures when researching Laveliya reviews and refund options.
- Customers report repeated emails and delays before refunds are processed.
Negative Feedback / Risk Areas
- Refund delays and refusal to process refunds after repeated contact.
- Complicated return policy, restocking fees, and disputed custom sizes.
- Complaints about billing practices and poor customer service.
Positive Feedback
One reviewer noted the dress quality was outstanding despite other problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hialeah, Florida
They refuse to process refund
- - I was told the refund would be processed, then it was halted.
- - They asked me to confirm the refund about 10 times before processing.
After manyyy emails. They act clueless.
For example, i know theyll routine now so i am aware that they ask for us to confirm the refund amount each time they mention it and this delays the process due to the fact they respond around 2-6am. So whenever they send the amount, I said “yes thats good, i confirm the amount”.
and the next email was in fact “Do you confirm the amount?”. How does that make any sense?
I receieved an email from them saying theyd process the refund. and now in another email they said its been too long to process the refund.
Mind you, yes this is an old order but its because whenever i talked to then back then they emailed me asking if im good with the refund amount andi said yes and they never sent it. So now ive sent abount 20 emails back and forth and now they are claiming its been too long.
they want you to confirm the refund about 10 times before they actually process anything hoping that the customer gives up or forgets. This is insane.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Topsham, Vermont
Rip off!
- - I ordered 2 dresses in same size; asked for a return.
- - One dress is low quality; the other fits badly.
- - They said I didn't meet 14-day window.
ordered 2 dresses, both same size per my measurements, asked for a return. hated the dresses, one was not good quality , one fit badly and did not want them..
got alold of them right away.. they wanted my measurements and pics and other stuff..
answered them and still said i did not meet the 14 day response, now stuck with 2 dresses i dont want or need! need a try on program to avoid ripping off people!!!
Preferred solution: Full refund
User's recommendation: A return should have been issued when I first contacted you.. I did not like the dresses! Period! Asking for unnecessary stuff is a great way for you to delay and then a customer gets stuck with 2 *** dresses. One bad review to come!!!! I will spread the word about the way you operate.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware of return policy
- - Dresses shipped after 6 weeks with an odor; sizes and color were wrong.
- - Refund: 30% after inspection; 15% restocking; buyer pays return shipping.
This company has a beautiful website showcasing gorgeous dresses. They say order as many dresses as you wish and return what you dont like.
They do indicate there is a15% restocking fee. The dresses I ordered were for my wedding. The quality of the dresses was outstanding.
However, it took them over 6 weeks to ship the dresses and when I opened the package, they BOTH had an odor to them. The custom sizes of the dresses were incorrect.
One dress didnt fit at all and was a full size too small the other dress was too tight and would have been uncomfortable to wear. The company claimed BOTH were customized for me. They also then say, this is the size you ordered which is correct however, the size they made was NOT what I ordered! They say if they dont fit they wont return them for money back as this is on you!
How could they have been as they fit differently? I ordered one dress in pearl pink and it was a horrible deep pink. Bottom line, both dresses needed to be returned. Now they say they will only give you 30% of your money back and of course the 15% restocking fee and you already paid to ship the dresses to you and now you pay again to ship the dresses back.
The dresses would take three weeks to return to them and they make it very clear after they conduct a thorough inspection, they will decide if you get your 30% refund that will take a minimum of 15 days. WHAT! This was NEVER mentioned in the lit return policy. Do yourself a favor and shop local.
Out of $306 I will receive $106 back.
Oh and then they tell you not to ship the dresses back!!! Absolutely not worth it.
- Shipping takes forever
- Both dresses had a smell to them like oil from the manufacturer
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM LAVELIYA
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