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Laveliya

Laveliya

www.laveliya.com
What is your customer experience with Laveliya?

Laveliya Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Laveliya has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Shipping takes forever.
    Cons: Both dresses had a smell to them like oil from the manufacturer.

  • Recent recommendations regarding this business are as follows: "DO NOT BUY FROM LAVELIYA".

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Rhonda C Aoz

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Verified Reviewer

Beware of return policy

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This company has a beautiful website showcasing gorgeous dresses. They say order as many dresses as you wish and return what you dont like.

They do indicate there is a15% restocking fee. The dresses I ordered were for my wedding. The quality of the dresses was outstanding.

However, it took them over 6 weeks to ship the dresses and when I opened the package, they BOTH had an odor to them. The custom sizes of the dresses were incorrect.

One dress didnt fit at all and was a full size too small the other dress was too tight and would have been uncomfortable to wear. The company claimed BOTH were customized for me. They also then say, this is the size you ordered which is correct however, the size they made was NOT what I ordered! They say if they dont fit they wont return them for money back as this is on you!

How could they have been as they fit differently? I ordered one dress in pearl pink and it was a horrible deep pink. Bottom line, both dresses needed to be returned. Now they say they will only give you 30% of your money back and of course the 15% restocking fee and you already paid to ship the dresses to you and now you pay again to ship the dresses back.

The dresses would take three weeks to return to them and they make it very clear after they conduct a thorough inspection, they will decide if you get your 30% refund that will take a minimum of 15 days. WHAT! This was NEVER mentioned in the lit return policy. Do yourself a favor and shop local.

Out of $306 I will receive $106 back.

Oh and then they tell you not to ship the dresses back!!! Absolutely not worth it.

View full review
Loss:
$200
Pros:
  • Shipping takes forever
Cons:
  • Both dresses had a smell to them like oil from the manufacturer

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM LAVELIYA

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