Laurentian Bank of Canada
Laurentian Bank of Canada Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laurentian Bank of Canada has a 1.7 star rating from 2 reviews and overall customer sentiment is negative, with recent recommendations to chose another Bank and reports of service outages.
Positive Feedback
There are no positive highlights in the recent Laurentian Bank of Canada reviews; feedback focuses on core banking services rather than products.
Negative Feedback / Risk Areas
- Frequent system outages prevent deposits and block online banking access.
- Poor phone and email responsiveness contribute to customer frustration.
- Limited branch hours make in-person service inconvenient.
Key Takeaways for Future Customers
- Expect possible service disruptions; review Laurentian Bank of Canada customer complaints before opening accounts.
- Consider alternatives if reliable online banking and responsive customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laurentian Bank of Canada has a 1.7 star rating from 2 reviews and overall customer sentiment is negative, with recent recommendations to chose another Bank and reports of service outages.
Positive Feedback
There are no positive highlights in the recent Laurentian Bank of Canada reviews; feedback focuses on core banking services rather than products.
Negative Feedback / Risk Areas
- Frequent system outages prevent deposits and block online banking access.
- Poor phone and email responsiveness contribute to customer frustration.
- Limited branch hours make in-person service inconvenient.
Key Takeaways for Future Customers
- Expect possible service disruptions; review Laurentian Bank of Canada customer complaints before opening accounts.
- Consider alternatives if reliable online banking and responsive customer service are priorities.
Turn one complaint into a collective action
Lack of Customer Service
- - Services are often down.
- - Customer service is unavailable and emails go unanswered.
- - Branch hours are limited and never open when I can go.
Services are often down, Customer Service is 0, can't get through on the phone, hours for the branch are way down, never open when I can go. Write an e-mail without response.
I have been with this bank since Scotia sold to them. I should have left back then.
Preferred solution: Price reduction
User's recommendation: Chose another Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: System down
Company fixed the issue and I have been provided with apology.
I am frustrated with your system not working since Saturday. I can not make any deposits at my guichet. Also I can not do online banking.
Very disappointed!
Preferred solution: Price reduction
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