Laurenti Automotive
Laurenti Automotive Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is strongly negative with repeated reports of distrust, alleged overcharging, and poor service at Laurenti Automotive.
Positive Feedback
Some customers initially had acceptable experiences, but those impressions often soured over subsequent visits.
Negative Feedback / Risk Areas
- Frequent Laurenti Automotive reviews cite alleged dishonest repairs and high price complaints.
- Multiple customer complaints involve billing issues and denied warranty or refunds after poor work.
- Persistent reports of rude or unresponsive customer service on follow-up calls.
- Accounts of unresolved auto repair problems after being charged for parts or labor.
Key Takeaways for Future Customers
- Get written estimates and documented parts receipts before work begins.
- Confirm warranty terms in writing and insist on a clear refund policy.
- Consider alternate shops and check local reviews and complaints before choosing Laurenti Automotive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is strongly negative with repeated reports of distrust, alleged overcharging, and poor service at Laurenti Automotive.
Positive Feedback
Some customers initially had acceptable experiences, but those impressions often soured over subsequent visits.
Negative Feedback / Risk Areas
- Frequent Laurenti Automotive reviews cite alleged dishonest repairs and high price complaints.
- Multiple customer complaints involve billing issues and denied warranty or refunds after poor work.
- Persistent reports of rude or unresponsive customer service on follow-up calls.
- Accounts of unresolved auto repair problems after being charged for parts or labor.
Key Takeaways for Future Customers
- Get written estimates and documented parts receipts before work begins.
- Confirm warranty terms in writing and insist on a clear refund policy.
- Consider alternate shops and check local reviews and complaints before choosing Laurenti Automotive.
Very disappointed in my recent experience with this shop.
I have been looking for a new car repair shop and I thought I found one. The first few times was really nice or at least I thought they were. Now I have no idea.
They might have been overcharging and making up stuff the whole time.
I am now in the look out for another repair shop.
User's recommendation: Avoid this business
Florissant, Missouri
Terrible customer service and warranty
Sold me a $500 battery that went bad in a month and have refused to do a warranty on it since I sold the car. I was hung up on when I called in and have had nothing but attitudes anytime Ive called with a concern.
I do not recommend that anyone brings their vehicle here. They let me call about my battery warranty for months before finally saying they will not warranty it and ignoring my calls.
User's recommendation: Don’t go
Tulsa, Oklahoma
Auto repair
Laurenti Automotive .800 rue,St Charles,
Florissant MO. Laurenti ,Was paid to fix a engine light..Charged me $75 for diagnostic test.
$375.
to fix the problem. He didn't do the work.
Plus he never replace the part he says he did..Took it to Johnny Londoff. I learned he never did replace the part .
I got the part he was supposed to have replaced.
Than he told me I was showing my ignorance, because I ask for my money back.I am a 72 year old black female..I don't have that kind of money to just give away..
Barbara Green
314-246-****
User's recommendation: Never take your car here. He lies about doing the work.
Saint Louis, Missouri
RIP OFF NONE MECHANIC
THIS MECHANIC IS A RIP OFF..
I BEEN KNOWING THIS GARBAGE FOR SO.E TIME NOW.
I TRUSTED HIM TO FIX MY TRANSMISSION ON MY VEH.
IM A SINGLE MOTHER
AND HE RIPPED ME OFF ON A TRANSMISSION JOB.. 2,500
HIM AND HIS EMPLOYEES ARE NASTY RIP OFFS
I ALREADY FILED A COMPLAINT WITH BBB
AND I WILL BE TAKING TO THE MEDIA
THIS PEACE OF TRASH IS A RIP OFF
PLEASE DO NOT FALL FOR THAT GARBAGE ...
I HAVE A LAWYER AND WILL BE PROTESTING AGAINST HIM
User's recommendation: Do not take your vehicle there..
Saint Louis, Missouri
Where is zero ???
Let's get this *** shop
Shut down ....
He is a liar along with them other Crack heads working with him y.. he has a
.
User's recommendation: Do not trust this crook
Tulsa, Oklahoma
I need my money..I can't afford to just give him money..I need my inspection done ..and get my license plates..Now I have to try to save up some more money to get them..I feel very violate.
Barbara Green, I'm a 72 yr old
black female. I went to Philip
Laurenti_ Automotive, in Florissant MO.
I wanted him to check to see why my engine light was on , and see if he could fix it..He charged me $75.00 for the diagnosis test and told me I needed a EVAP vent valve.
He told me he would fix it for $375.00
I paid him . I took my truck home ,the next day the light came back on. I took it back. He turned the engine light off again and told me to drive about 60 miles..I drove 150 miles.
The light came back on again..This happen about 5 times. I kept taking it back ..I asked for my money back ..
He told me I had to prove my EVAP valve was bad..in order to get my money back.
I paid him to fix my engine light..and he charged me $75.for for a diagnostic test ,.
Now he wants me to prove he put in a bad EVAP vent valve..or I won't get my money back..This is just a way for him to get over and keep your money..I'm on a fixed income..
What make him feel he can just take people money for nothing..Is this the way he treats all ladies or just. Me..?
Because he figure I'm 72 years old an can't nothing.,,, ,?
User's recommendation: He a bad car dealership He don't do the work he says he does.. Beware..
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