LaurelBox Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerResolved: LaurelBox - Customer Care Review
They did refund me the portion that was in dispute. Thank you.
- Price paid can be expensive
- Lacks customer service
- Its good that they offer this unique service
Companies Similar to LaurelBox
Telebrands
“Focus adjustable glasses was not sutable for reading to us we have to refund this glasses we are booked...“
Light In The Box
“My brother who is disabled ordered over $500 in clothing from your company. He has not been able to get...“
Haband
“"Mens Heavyweight Rib-Knit Sweatpants Item Number: 01F", contrary to product description, are neither...“
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello, Thank you so much for your review. We would be happy to resolve this with you!
Would you please reply to this message with your order number or name (of course feel free to private message me with this information to protect your security) and we are more than happy to offer you a refund or ship you a replacement box. Our email address is info@***.com Warmly, Johanna
Johanna , Thank you so much for your reply. I’m not sure how to private message [do you mean email?].
Order number or name - MARTHA SCHULTZ The tracking = 940551****829015****18 You Are Adored Tumbler, That was a couple of yrs ago now, but here was the email: 9-15-16 – Laurelbox co-owner Denise Wolfe , Thank you, the Family Member or Spouse Loss pkg. Was very nice, and it was delivered very promptly . There was just 1 small error in the pkg., as I ordered the travel cup (as that may've been more practical for her daily use), but we rec'd the tea cup instead (-that may've been all that was available then, but was still nice.). Hi Dave, I'm so glad to hear that your mother loved her laurelbox.
Thank you for sharing Gold Star Moms with us. We do not currently work with them, but would love to connect with their Family Support Group. As far as the box for your mother, the Forget Me Not mug that you chose actually does not come in a travel mug option. It is only available as the teacup that she received.
But, you can order a travel mug for your mother if you'd like. Johanna & Denise, Thanks. Yes, thank you, that would be great if you could send the Forget Me Not mug that I chose. - (as that may've been more practical for her daily use).-If it helps, here is her address for this travel cup :MARTHA SCHULTZ : ...
Perhaps your website may need some minor adjustment as it DOES SHOW that as being an available option for that set.
[as can be seen below, and by the attached]. - - [It actually does show it as having a travel mug option - so this may be confusing for others as well..] Also, just wondering, have you had any luck w/ growing your forget me not flowers from your seeds, as I have not grow any [and I used potting soil & Miracle Grow]..?
Hi Dave, I am so sorry for any miscommunication from your order on May 6, 2016. We do not offer the Forget Me Not mug design in the travel cup shape.
We did offer to send you a replacement You are Adored travel mug free of charge, but in reply you requested a Forget Me Not mug. We were under the assumption when you requested the mug design that you had already received that you were satisfied. To make this right, I refunded you the cost of the mug and the seed paper.
You should have just received an email confirmation. Warmly, Johanna
Thank you. That is good.
Yes, I requested the Tumbler travel mug, which I had ordered,.. & NOT the tea cup which I rec'd,..
[again, (as that would've been more practical for her daily use).].
I do not have the same CC I did back then. I will await your email confirmation.
Customer feedback provides the opportunity for businesses to be better.