Jerry W Ppt

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 Verified Reviewer | map-marker Denver, Colorado
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Horrible Fake Bank

1.0
Updated by user Sep 25, 2023

They haven't given me my money back. Pure scam of an alleged bank.

Original review Sep 10, 2023
I tried opening an account with this online bank that is really key Bank in disguise. However, I was notified that they were not able to open an account for me at this time but then shortly thereafter I had account numbers for both my savings and checking accounts. So with that being the case, I did a $10 test deposit out of my current bank's checking account just to see what would happen. Well, of course the deposit was accepted but then shortly thereafter and as multiple other reviews on other review sites have stated they would do, they put a hold on my account which made my $10 unaccessible. So far, the mobile app doesn't work, the website doesn't work, there is no form of legitimate customer service, and even the AI doesn't work correctly. My advice would be to stay as far away from this alleged b ank as possible. KeyBank was a horrible and crooked bank with numerous class action lawsuits against it, and apparently this new online bank which is nothing more than key Bank in disguise is no better. I know I'll never see my $10 again, but if it prevented me from losing more money and having even more aggravations, and hopefully preventing others from losing money and experiencing aggravations as well, then I consider it to be money well spent.
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User's recommendation: Do not get involved with this bank for any reason

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