So my wife and I bought a used 2017 impala from Laura Buick Gmc in Collinsville and the sales experience fo2r the most part was good couple of complaints 1 bumper was damaged a little and they would not compensate on price. But didn't really bother us because of miles were so low,we purchased a thing called premier finish and was completely miss led we has to schedule for it to be done so we did we were told that it had already been done which since we purchased it it had not been long story short sales guy starts lying through his teeth about it,so sales mngr. Gets involved and starts the salesmen B.S. and just handling me I do my own investigation into the treatment process to find out that what they were telling me was not at all true, also in the meantime my vehicle came without a manual I've called 5 times to ask for it still haven't received it ,huh!!! Back to it so I've asked for my money back on the treatment I paid $900.00 for now I can't get anyone to return my calls or call me so I'm probably getting my finance co involved and a lawyer and I'm doing reviews every chance I get I would not ever recommend them to anyone period.
User's recommendation: Stear clear and if you do shop with them get everything in writing.