Resolved
Jobina C

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Resolved: Book an appointment

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Updated by user Nov 09, 2023

Company fixed the issue and I have been provided with apology. Was trying to book an appointment. None needed.

Original review Oct 04, 2023
Now you want to waste more of my time with explaining your lack of customer service and incompetence. I will drive there and book an appointment for a latter time. If there were another co-op, in the area, I would be there.
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Pros:
  • Location
Cons:
  • Incompetence

Preferred solution: Decent service.

User's recommendation: If you can, stay with your current credit Union until you can research this one and their lack of customer service.

Teyonna Exv
map-marker Titusville, Florida

My money

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My account was closed & I received money from Zella & forgot my old launch card was on there . Now my money is sitting there & I can't get it
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Anonymous

COMPLAINT

GO TO THE BRANCH IN DAYTONA BEACH ON RIDGEWOOD AVE... GO INTO THE BRANCH...ALL NEW PEOPLE "ALL THE TIME" AND NO ONE KNOWS YOU ANY MORE... GO THROUGH THE DRIVE THROUGH WINDOW AND 3RD IN LINE AND WAIT OVER 25 MINUTES!! GO TO THE ATM AND IT IS "DOWN: JUST WENT ON LINE TO CHECK MY ACCT AND THEY ARE HAVING PROBLEMS AND IT IS "DOWN"! THIS BANK WAS GREAT WHEN IT FIRST OPENED BUT NOW?? SOOOO MANY PROBLEMS ALL THE TIME AND WHEN YOU GO INSIDE TO SPEAK TO SOMEONE YOU WRITE YOUR NAME DOWN AND YOU WAIT AND WAIT AND WAIT!!! "WHAT HAPPEND TO THIS BANK"???
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Cipriano Nld

Reset password and PIN number

Your customer service SUCKS. Some how, my PIN number & my computer logging credentials have been compromised and your company can’t do a damn thing for me before 8am and after 5pm on week days, and you can’t do *** for me on Saturday or Sunday. Thanks bunches.
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Reason of review:
Poor customer service

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