Launch Federal Credit Union
Launch Federal Credit Union Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Launch Federal Credit Union has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Launch Federal Credit Union to a friend or colleague.
- Rating Distribution
Pros: Location.
Cons: Incompetence.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Launch Federal Credit Union has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Launch Federal Credit Union to a friend or colleague.
- Rating Distribution
Pros: Location.
Cons: Incompetence.Recent recommendations regarding this business are as follows: "If you can, stay with your current credit Union until you can research this one and their lack of customer service.".
Review authors value the most Billing Practices and Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Privacy and Data Security. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Resolved: Book an appointment
Company fixed the issue and I have been provided with apology. Was trying to book an appointment. None needed.
Now you want to waste more of my time with explaining your lack of customer service and incompetence. I will drive there and book an appointment for a latter time. If there were another co-op, in the area, I would be there.
- Location
- Incompetence
Preferred solution: Decent service.
User's recommendation: If you can, stay with your current credit Union until you can research this one and their lack of customer service.
Titusville, Florida
My money
My account was closed & I received money from Zella & forgot my old launch card was on there . Now my money is sitting there & I can't get it
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COMPLAINT
GO TO THE BRANCH IN DAYTONA BEACH ON RIDGEWOOD AVE...
GO INTO THE BRANCH...ALL NEW PEOPLE "ALL THE TIME" AND NO ONE KNOWS YOU ANY MORE...
GO THROUGH THE DRIVE THROUGH WINDOW AND 3RD IN LINE AND
WAIT OVER 25 MINUTES!!
GO TO THE ATM AND IT IS "DOWN:
JUST WENT ON LINE TO CHECK MY ACCT AND THEY ARE HAVING
PROBLEMS AND IT IS "DOWN"!
THIS BANK WAS GREAT WHEN IT FIRST OPENED BUT NOW?? SOOOO
MANY PROBLEMS ALL THE TIME AND WHEN YOU GO INSIDE TO
SPEAK TO SOMEONE YOU WRITE YOUR NAME DOWN AND YOU WAIT AND WAIT AND WAIT!!! "WHAT HAPPEND TO THIS BANK"???
Reset password and PIN number
Your customer service SUCKS. Some how, my PIN number & my computer logging credentials have been compromised and your company can’t do a damn thing for me before 8am and after 5pm on week days, and you can’t do *** for me on Saturday or Sunday. Thanks bunches.
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