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Launch Federal Credit Union Reviews
3
TOTAL REVIEWS
New Reviewer
My money
My account was closed & I received money from Zella & forgot my old launch card was on there . Now my money is sitting there & I can't get it
ID
Location
Titusville, Florida
COMPLAINT
GO TO THE BRANCH IN DAYTONA BEACH ON RIDGEWOOD AVE... GO INTO THE BRANCH...ALL NEW PEOPLE "ALL THE TIME" AND NO ONE KNOWS YOU ANY MORE... GO THROUGH THE DRIVE THROUGH WINDOW AND 3RD IN LINE AND WAIT OVER 25 MINUTES!! GO TO THE ATM AND IT IS "DOWN: JUST WENT ON LINE TO CHECK MY ACCT AND THEY ARE HAVING PROBLEMS AND IT IS "DOWN"! THIS BANK WAS GREAT WHEN IT FIRST OPENED BUT NOW?? SOOOO MANY PROBLEMS ALL THE TIME AND WHEN YOU GO INSIDE TO SPEAK TO SOMEONE YOU WRITE YOUR NAME DOWN AND YOU WAIT AND WAIT AND WAIT!!! "WHAT HAPPEND TO THIS BANK"???
ID
Service
Launch Federal Credit Union Customer Care
New Reviewer
Reset password and PIN number
Your customer service SUCKS. Some how, my PIN number & my computer logging credentials have been compromised and your company can’t do a damn thing for me before 8am and after 5pm on week days, and you can’t do *** for me on Saturday or Sunday. Thanks bunches.
ID
Service
Launch Federal Credit Union Customer Care
Reason of review
Poor customer service
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Launch Federal Credit Union