New Reviewer

My money

3.9
My account was closed & I received money from Zella & forgot my old launch card was on there . Now my money is sitting there & I can't get it
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ID
#3174620 Review #3174620 is a subjective opinion of poster.
Location
Titusville, Florida

COMPLAINT

GO TO THE BRANCH IN DAYTONA BEACH ON RIDGEWOOD AVE... GO INTO THE BRANCH...ALL NEW PEOPLE "ALL THE TIME" AND NO ONE KNOWS YOU ANY MORE... GO THROUGH THE DRIVE THROUGH WINDOW AND 3RD IN LINE AND WAIT OVER 25 MINUTES!! GO TO THE ATM AND IT IS "DOWN: JUST WENT ON LINE TO CHECK MY ACCT AND THEY ARE HAVING PROBLEMS AND IT IS "DOWN"! THIS BANK WAS GREAT WHEN IT FIRST OPENED BUT NOW?? SOOOO MANY PROBLEMS ALL THE TIME AND WHEN YOU GO INSIDE TO SPEAK TO SOMEONE YOU WRITE YOUR NAME DOWN AND YOU WAIT AND WAIT AND WAIT!!! "WHAT HAPPEND TO THIS BANK"???
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#1427323 Review #1427323 is a subjective opinion of poster.
Service
Launch Federal Credit Union Customer Care
New Reviewer

Reset password and PIN number

Your customer service SUCKS. Some how, my PIN number & my computer logging credentials have been compromised and your company can’t do a damn thing for me before 8am and after 5pm on week days, and you can’t do *** for me on Saturday or Sunday. Thanks bunches.
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#1308807 Review #1308807 is a subjective opinion of poster.
Service
Launch Federal Credit Union Customer Care
Reason of review
Poor customer service

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