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Laughlin Bullhead Vacation Rentals Horrible Management Company

I set up a vacation rental in Bullhead City Arizona, found the ad for Laughlin Bullhead Vacations rentals in a local publication and hired them as our management company. BIG MISTAKE. The company takes a $500 deposit for "repairs" and can never tell you where your money goes they randomly just decide to keep it and then just take an additional $500 out of your rents to "fill" the repair account for your property. Then they rented my place out for 3 days the renters used over $800 worth of propane by leaving the pool on and Ken Parillo (the owner) said that it is not his responsibility (when it says in the contract if you go over $150 in utilities the renters will have to pay) they refused so I had to absorb the entire expense. Then they rented my house out to a guy with a dog (we do not take dogs) and didn't even tell me that they rented the place out they were going to rent it out and just keep the money since I am out of town I never would have known... (a friend of mine stopped by to check on the place and saw the guy in there smoking too!) Then some renters broke the back of my couch I had to find a repair company and have it fixed and then I was told that they wouldn't charge the renter for the repair because they said they didn't do it!! Are you KIDDING ME so they made me pay for the repair. THEN he said that I have "squatters" in my house because there were crumbs on the counter and it looked like someone was staying there...... YES someone did stay there THEY FORGOT TO CLEAN THE HOUSE AND THEN TRY TO CONVINCE ME THAT WE HAD SQUATTERS IN THE HOUSE. WHATEVER YOU DO DO NOT HIRE THIS COMPANY TO MANAGE YOUR PROPERTY YOU WILL REGRET IT.
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ID
#456747 Review #456747 is a subjective opinion of poster.
Location
Laughlin, Nevada
Loss
$2500

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