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Lattelier

Lattelier Reviews

lattelierstore.com
What is your customer experience with Lattelier?

Lattelier Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lattelier has 1.0 star rating from 7 customer reviews; consumers are mostly dissatisfied despite 100% would likely recommend appearing in the overview. This summary reflects common themes from Lattelier reviews and order experiences.

Key Takeaways for Future Customers

  • Expect long delays or no response when contacting customer service about orders, tracking, discounts, or refunds.
  • Be cautious when purchasing due to reported high price level and problematic returns and exchanges.

Negative Feedback / Risk Areas

  • Recurring Lattelier customer complaints cite no communication, lost tracking, disconnected phone numbers, and unresolved refund requests.
  • Complaints include nonworking discount codes, undelivered items, poor product descriptions, and difficulty obtaining refunds.

Positive Feedback

No pros were reported; a few customers received their orders but noted poor follow-up and service.

View full overview ›

Media from reviews

Lattelier - Refund
Lattelier - Order concern
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Show reviews that mention
price amount dollar shirt disappointment cleaners money coat bill mistake
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Qiu K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bill pay

AI Highlights
  • - I received my coat and it is wonderful.
  • - It was a mistake to dispute this order's transaction, and I want a refund.
  • - I would appreciate help.
Updated by user May 01, 2024

Could you please send me a link that I will be able to return the money I was ordered on march19 order number is 696642

Original review Apr 23, 2024

I got my coat recived which is wonderful as I like. Since it was a mistake to disputed transaction of this order.

I want to refund this coat money back but I dont how. Ill be appreciate if someone could help

Preferred solution: Pay my coat bill back lattelier

View full review
Margo B Wds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ck on a past purchase

AI Highlights
  • - Customer sought the shirt price after cleaners stained it.
  • - No response; claim settled for a dollar.
  • - The service was disappointing.

I was trying to find out the price of of shirt because the cleaners stained it. You did not respond...therefore I had to give them a dollar amount and settle the claim...

You were a disappointment

View full review
Cristina C Zon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

AI Highlights
  • - There has been no response from Lattelier after multiple messages.
  • - I cannot change the shipping address due to no reply, despite Instagram messages.

I haven't received an answer at all. I have sent several mesages and nothing from Lattelier.

I need to change the shipping address and i haven't been able to do it because they just don't respond to any of my messages. I even wrote an inbox on instagram and nothing.

User's recommendation: Respond to the customer

View full review
Maria C Wca

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - I need to speak with personnel for my refund.
  • - Bins must be stored out of sight, behind the fence or in the garage, except during collection.
Lattelier - Refund
Contains 2 confidential files for company representatives

I need to speak with personal for my refund

Good morning. We have gotten several notices from the management association stating that the garbage bins are being left at the side of the residence.

Please note that, except when placed outside for garbage collection, the bins are to be stored such that they are not conspicuous. As such, we recommend that they are kept in the back yard - behind the fence - or in the garage.

Loss:
$200
Cons:
  • No communication

Preferred solution: Full refund

User's recommendation: No no no no no no no no no no

View full review
Elvia E Ajl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A return

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AI Highlights
  • - Sent back merchandise and never received a refund.
  • - Customer service is unavailable and three phone numbers are disconnected, Invoice ID 472590.

Sent back merchandise and never received refund. Cannot speak to anyone, they virtually have no customer service.

Will never shop on their site again . Terrible Company.

I had three telephone numbers and all have been disconnected. Invoice ID 472590

Loss:
$55
Cons:
  • Awful

Preferred solution: Full refund

User's recommendation: Do not buy anything.

View full review
Jennifer A Adi

Order concern

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Lattelier - Order concern

Not going through this again. Its the same thing that happened when I tried to get discount

Did not get discount.

I wrote several time and each code did not work. Need to cancel item process.

Loss:
$41
Pros:
  • No pros
Cons:
  • Several email from seller that did not resolve issue

Preferred solution: Full refund

User's recommendation: Do Not Buy From Lattelier

View full review
Anonymous
map-marker Sausalito, California

Placed order #649716. Where is it?

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Havent received Tracking # or shoes, got email with Order# but no other information. Really love the shoes and will be disappointed if they never come.

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Hazel D Elh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order

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I placed my order on March 28th, 2022 and I have not received!! Do I need to call American Express to complain, because I charged them for my order!!

Preferred solution: Deliver product or service ordered

View full review
Sharon C Jpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didnot receive confirmation number or discount

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AI Highlights
  • - No discount or confirmation number provided; no tracking number.
  • - Phone number is not in service; contacting is difficult.

No discount or confirmation number given. Only stated order had been processed.

No tracking number. Your phone number is not in service.

Difficult to contact you. Have been trying to reach you for 30 minutes.

Loss:
$50

Preferred solution: Price reduction

User's recommendation: Pending

View full review
Victoria A Fqp

Purchase a pair of boots from this company and was I was totally dissatisfied with the lack of support/service afterwards.

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AI Highlights
  • - Bought brown boots on March 23, 2022; advertised as leather but were plastic and smelled.
  • - Attempts to contact the company yielded automated responses.

On March 23, 2022, I purchased a pair of brown boots. They were advertised as leather but were not instead very plastic with a horrible smell.

I tried to reach out to them but was given the runaround. Email several times over several days just a robot response every time.

No one will get back to you making any sense all nonsensical chatter!! This company is real bad!

Loss:
$100
Cons:
  • Several email from seller that did not resolve issue

Preferred solution: Full refund

User's recommendation: Do not shop online at Lattelier it’s a Scam.

View full review
Jennifer A Adi

Cannot get in touch with customer service and I tried all the discount code they gave me and none worked.

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Cannot Contact to make changes. SCAM send discount code and none of them worked. My order went through anyway and I cant get in touch with anyone to cancel my order

Loss:
$41
Pros:
  • No pros
Cons:
  • Cannot contact seller

Preferred solution: Cancel order and get refund of 1st payment through quad pay (zip)

User's recommendation: SCAM

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bellevue, Washington

Fraudulent purchase

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Contains 1 confidential file for company representatives

I need answers, which card was used for the purchase so I can put a stop on the card.I have asked several times

View full review
Anonymous
map-marker Alexandria, Virginia

Where is my order ?

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My new order # 574872 is still processing why is not yet shipped? This was placed on March 27 and as today the order is pending. please explain where is are all the items ( 7 in total )

View full review
Anonymous
map-marker Wichita, Kansas

Order not found

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AI Highlights
  • - Instagram support didn't respond.
  • - Order tracking shows no order.
  • - Shoes sized like a 6 for a 10; narrow.
  • - Return label didn't match origin.

They get one star for customer service. I reached out to them via Instagram.

They read my message and didnt bother responding. Anytime I tried tracking my order, it said order not found. Eventually got the shoes I ordered however the sizing was horrible. Im a size 10, and the shoes fit like a size 6, they are so narrow only a childs foot could fit.

I sent them back, and the address on the label doesnt even match the location the package came from.

I hope I get my money back. Im NEVER ordering from them again.

User's recommendation: Would NOT recommend to future customers

View full review

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