Qiu K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bill pay

I got my coat recived which is wonderful as I like. Since it was a mistake to disputed transaction of this order.

I want to refund this coat money back but I dont how. Ill be appreciate if someone could help

View full review

Preferred solution: Pay my coat bill back lattelier

Margo B Wds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Venice, Florida

Ck on a past purchase

I was trying to find out the price of of shirt because the cleaners stained it. You did not respond...therefore I had to give them a dollar amount and settle the claim...

You were a disappointment

View full review
Cristina C Zon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bogotá, Bogotá, D.c.

Complaint

I haven't received an answer at all. I have sent several mesages and nothing from Lattelier.

I need to change the shipping address and i haven't been able to do it because they just don't respond to any of my messages. I even wrote an inbox on instagram and nothing.

View full review

User's recommendation: Respond to the customer

Maria C Wca

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lattelier - Refund
Lattelier - Refund - Image 2
Lattelier - Refund - Image 3

I need to speak with personal for my refund

Good morning. We have gotten several notices from the management association stating that the garbage bins are being left at the side of the residence.

Please note that, except when placed outside for garbage collection, the bins are to be stored such that they are not conspicuous. As such, we recommend that they are kept in the back yard - behind the fence - or in the garage.

View full review
Loss:
$200
Cons:
  • No communication

Preferred solution: Full refund

User's recommendation: No no no no no no no no no no

Elvia E Ajl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sent back merchandise and never received refund. Cannot speak to anyone, they virtually have no customer service.

Will never shop on their site again . Terrible Company.

I had three telephone numbers and all have been disconnected. Invoice ID 472590

View full review
Loss:
$55
Cons:
  • Awful

Preferred solution: Full refund

User's recommendation: Do not buy anything.

Jennifer A Adi

Order concern

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lattelier - Order concern

Not going through this again. Its the same thing that happened when I tried to get discount

Did not get discount.

I wrote several time and each code did not work. Need to cancel item process.

View full review
Loss:
$41
Pros:
  • No pros
Cons:
  • Several email from seller that did not resolve issue

Preferred solution: Full refund

User's recommendation: Do Not Buy From Lattelier

Anonymous
map-marker Sausalito, California

Placed order #649716. Where is it?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Havent received Tracking # or shoes, got email with Order# but no other information. Really love the shoes and will be disappointed if they never come.

View full review
Hazel D Elh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I placed my order on March 28th, 2022 and I have not received!! Do I need to call American Express to complain, because I charged them for my order!!

View full review

Preferred solution: Deliver product or service ordered

Sharon C Jpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Didnot receive confirmation number or discount

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No discount or confirmation number given. Only stated order had been processed.

No tracking number. Your phone number is not in service.

Difficult to contact you. Have been trying to reach you for 30 minutes.

View full review
Loss:
$50

Preferred solution: Price reduction

User's recommendation: Pending

Victoria A Fqp
map-marker Union, New Jersey

Purchase a pair of boots from this company and was I was totally dissatisfied with the lack of support/service afterwards.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On March 23, 2022, I purchased a pair of brown boots. They were advertised as leather but were not instead very plastic with a horrible smell.

I tried to reach out to them but was given the runaround. Email several times over several days just a robot response every time.

No one will get back to you making any sense all nonsensical chatter!! This company is real bad!

View full review
Loss:
$100
Cons:
  • Several email from seller that did not resolve issue

Preferred solution: Full refund

User's recommendation: Do not shop online at Lattelier it’s a Scam.

Jennifer A Adi

Cannot get in touch with customer service and I tried all the discount code they gave me and none worked.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cannot Contact to make changes. SCAM send discount code and none of them worked. My order went through anyway and I cant get in touch with anyone to cancel my order

View full review
Loss:
$41
Pros:
  • No pros
Cons:
  • Cannot contact seller

Preferred solution: Cancel order and get refund of 1st payment through quad pay (zip)

User's recommendation: SCAM

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bellevue, Washington

Fraudulent purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lattelier - Fraudulent purchase

I need answers, which card was used for the purchase so I can put a stop on the card.I have asked several times

View full review
Anonymous
map-marker Alexandria, Virginia

Where is my order ?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My new order # 574872 is still processing why is not yet shipped? This was placed on March 27 and as today the order is pending. please explain where is are all the items ( 7 in total )

View full review
Anonymous
map-marker Wichita, Kansas

Order not found

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They get one star for customer service. I reached out to them via Instagram.

They read my message and didnt bother responding. Anytime I tried tracking my order, it said order not found. Eventually got the shoes I ordered however the sizing was horrible. Im a size 10, and the shoes fit like a size 6, they are so narrow only a childs foot could fit.

I sent them back, and the address on the label doesnt even match the location the package came from.

I hope I get my money back. Im NEVER ordering from them again.

View full review

User's recommendation: Would NOT recommend to future customers

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article