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Late Model Restoration

Late Model Restoration

lmr.com
What is your customer experience with Late Model Restoration?

Late Model Restoration Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Late Model Restoration has a 5.0 star rating from 1 review with mixed sentiment: a 100% positive distribution but a recent recommendation warns AVOID THEM - BAD CUSTOMER SERVICE. Review highlights value placed on Exchange, Refund and Cancellation Policy and customer service; price level reported as low.

Key Takeaways for Future Customers

  • Check Late Model Restoration reviews and policies before purchase.
  • Expect low price levels but confirm exchange and refund terms.

Negative Feedback / Risk Areas

  • Repeated shipping damage and packaging failure reported.
  • Partial refunds with unexplained withheld amount cited, leading to customer complaints about refunds and billing.

Positive Feedback

One reviewer gave a 5.0 rating and customers note value in the stated cancellation and exchange policies.

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Media from reviews

Late Model Restoration - Charging me $184.44 for there failure to package the product...
Late Model Restoration - Charging me $184.44 for there failure to package the... - Image 2Late Model Restoration - Charging me $184.44 for there failure to package the... - Image 3Late Model Restoration - Charging me $184.44 for there failure to package the... - Image 4Late Model Restoration - Charging me $184.44 for there failure to package the... - Image 5Late Model Restoration - Charging me $184.44 for there failure to package the... - Image 6
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Resolved
Scott R Hgj

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Verified Reviewer

Resolved: Charging me $184.44 for there failure to package the product properly three times.

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AI Highlights
  • - Shipped the same Flowmaster three times (FedEx then UPS), all damaged.
  • - Refund offered, but $184.44 kept, with no explanation.
Updated by user Aug 24, 2025

Company fixed the issue and I have been provided with full refund.

Original review Jun 03, 2025

They shipped me the same Flowmaster product three different times and each time I received it damaged.

They tried different carriers, first they used FedEx. The product was a complete mess

Then they used UPS and again the product was damaged.

I suggested they try packaging it differently for the third try, but they did not listen, and it arrived damaged again.

I ask them to just return my money, they agreed to return all but $184.44 with no explanation as to why they would not return the total amount.

User's recommendation: AVOID THEM - BAD CUSTOMER SERVICE

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