This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No refund

Lastminute De - No refund
I have booked a flight from Bangkok to Hanoi and return from Opodo. Unfortunately the return flight hasn't been confirmed (Thai AirAsia) so that I got a refund (I called Opodo). But I had to book a new return flight from Hanoi to Bangkok what I did from Lastminute.de. My girlfriend from Thailand has got a flying ban from University from 19 Feb to 31 May so that I needed to cancel the flight from Opodo as well as from Lastminute.de. Lastminute.de said that according their sales and general terms and conditions that I need to get the refund from Thai AirAsia and AirAsia told me I need to ask the travel agency. The so-called "refund agencies" couldn't help because Thai AirAsia is the one who's the operator (not in EU) and Lastminute.de is only the broker. Besides I'm still waiting for a reply from Opodo even though I've already sent them an email serveral times. I recommend both Lastminute.de and Opodo.de should be avoided.

User's recommendation: AVOID LASTMINUTE.DE.

View full review
ID
#1820186 Review #1820186 is a subjective opinion of poster.
Service
Lastminute De Flight Booking
Cons
  • No refund at all
Loss
$125
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article