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Lash Cosmetics

Lash Cosmetics

lashcosmetics.co
What is your customer experience with Lash Cosmetics?

Lash Cosmetics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lash Cosmetics has a 1.7 star rating from 2 reviews and consumers are mostly dissatisfied; common Lash Cosmetics reviews note service and product gaps.

Positive Feedback

The mascara looks the same as advertised and can extend lashes a bit, offering a modest cosmetic effect.

Negative Feedback / Risk Areas

  • Repeated Lash Cosmetics customer complaints cite poor customer service and unhelpful support.
  • Customers report misleading checkout leading to unexpected charges and trouble with billing, refunds.
  • Product often differs from ads, appearing clumpy or not delivering promised extension.
  • High price perception and confusing tracking links create extra risk.

Key Takeaways for Future Customers

  • Read checkout details carefully to avoid accidental promotional purchases.
  • Be prepared for limited customer service responsiveness when seeking refunds.
  • Expect the product to look similar but not match advertised performance.
View full overview ›

Media from reviews

Lash Cosmetics - Sent me a different product than advertised
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Resolved
Kelly S Qvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Everything went wrong

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Updated by user Jun 12, 2025

Company fixed the issue and I have been provided with settlement agreement. Wen I was finally able 2 track it, it said it was delivered.

Went to the post office 2 c if it was there, it wasn't. I was working very closely w/ 1 CSR & she really went the extra mile. I have not received the shipment as of yet. I have 2 continue 2 stay on top of tracking & hopefully I'll have it in time for Christmas lol.

I wish I could warn somebody if they're going to order for them. I'd say be very aware of what ur clicking on, especially when ur checking out. Wouldn't it be really messed up if I ended up hating the mascara?

N now being stuck w/ 4 instead of the single one I planned on ordering. Yeah just be careful what ur clicking on.

Original review May 28, 2025
I put in an order to Lash Cosmetics 5/6/25. I've been on constant touch with customer service & they can't seem to tell me or do anything useful.

They offered me 50% off but the mascara would have to be made of diamonds for me to deal with them eveelr again.The link to track ur package is in freakin CHINESE! So cannot even ref it. The absolute worst part is that I ordered 1 mascara for $9.95 + s&h. So how did my order turn out to be $50 & change.

Customer service reps told me that once I put the 1 thing in my cart, they make it tricky so ANYONE can accidentally do this. They make it so that u buy their promotional item (3-pack mascara) I really need my $ back.Im a single mom of 3 on disability. The ONE time I decide to treat myself and THIS happens.Want my $ back but that definitely CANT happen because I need to receive the item in order to send it back so I can, some day, get refunded.With all the crap they are putting me through, it'd be the right thing to compensate me anyway they see fit. Like I said they did order 50% off next order but will NEVER deal w/ them again.

EVER.

I won't tell ppl NOT 2 use them but to be very careful when it comes to the Checkout process. I'll let ya know IF I EVER get my package.
View full review

User's recommendation: Pay very close attention to what u r doing. ESPECIALLY when it comes to checkout.

Aiysha G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent me a different product than advertised

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Lash Cosmetics - Sent me a different product than advertised

Product advertised should say VIBELY but it doesn't. Product doesn't do what it says online. Container looks the same but the product is not.

View full review
Loss:
$20
Pros:
  • Looks the same and does extend your lashes a bit
Cons:
  • Does not super extend like on facebook and is clumpy and spidery

Preferred solution: Full refund

User's recommendation: Don't order from them

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