Manufacturer: Lasership Category: Delivery Services Clear all filters (22 of 22 reviews match)
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Stealing: I have actually had a Lasership delivery driver attempt to steal a package that was sitting in the vestibule. I caught him in the act of opening up the package. He dropped the package and quickly left when I confronted him. When I called LaserShip, they seemed non-plussed. They asked me what his name was. Silly question. I suggested that I could give them the tracking number off the label and they should be able to figure it out, no?...
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1.0
I didn't like
  • Poor delivery service
  • Unprofessional drivers
  • Constantly inferior service and attitude
#1002422
Tracking #: LX04745295 My name is Steven Ross and I was home when they delivered my package. The young lady got of her car and stood at the bottom of the steps and threw the package towards the porch. It didn't make it all the way and hit the steps and rolled to the bottom. She turned and left. She definitely saw that she didn't make it to the porch and still turned and walked away as if she didn't care. Anyone could have picked it up and walked...
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1.0
I didn't like
  • Customer service and delivery service
#1001808
I was told that there was an issue with the address and maybe since I lived in a gated community that was the problem. Why was I told this before on Friday when I called? Who knows. It is now Tuesday 24th and I finally received my package after so much hassle and issues. And worst of all my package was just tossed on my walkway, not even at my front door. Ridiculous. ****If you see Lasership as your delivery service be prepared to have your...
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#996519

Lasership Home Delivery Service Review

#1003718
1.2
Lasership - Simple Review #1486417982
1 of 1
I ordered two projectors and it cost me 197 dollars and I haven't received a text of call or tracking number you have my money I just want my product I don't know the shipping days order delivery days but it's been since II of February
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Lasership Home Delivery Service Review

#996904
1.0
Was guaranteed delivery of an Amazon.com purchase within 2 days and paid dearly for expedited service. To date Lasership has yet to deliver my package even though tracking app states I received it yesterday. Either Lasership left it in the rain on my front sidewalk or delivered it to the wrong address.
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Lasership Home Delivery Service Review

#974956
1.0
Where is my package? We were home all day and were checking for the package but it never came. I'm trying to reach the company but they put me on hold for an hour until I get hung up on. I need this package before Christmas please.
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Lasership Home Delivery Service Review

#945423
1.0
I was at home all *** day waiting for my *** package i tracked my *** packed from your website it said it was delivered by 7:50pm and it was signed for i never even seen your *** driver! I want my *** money back i called the office in beltsville at 9pm they said it should be delivered any *** minute now... where is my *** package? Did your *** driver take it home or what!?
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i enjoy Lasership because they ship fast they have the lowest prices and they are the best i am tired of the false reviews from competitors like fedex usps and ups because they dont like that Lasership ships faster then fedex usps or ups lasership also has great customer services un like fedex usps and ups you should not read any bad review for lasership our customers have gave us a 99.9 percent rateing and we have the top rating in the shipping...
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I liked
  • Nice customer service people when i repeatedly complain
  • Sweet cust service rep in belleville
  • Package was in one piece
#988234
I ordered an item from JCPenney for Christmas.It was supposed to have shipped on December 10. Said it could take up to 10 business days to arrive. Repeated phone calls to JCPenneys said there must be some delay. Well I Called AGAIN this morning and lo and behold my item was returned to the store because the "customer" refused to accept it. Well I am the customer and no one in my household spoke to any delivery person so we couldn't have refused...
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1.0
I didn't like
  • Untruthfulness
#980255
I honestly don't know how this company is still in business!DO NOT USE THIS COMPANY if you actually want to receive your packages ! Have been waiting since December 15th for my son's Christmas gifts that I ordered from old navy ! I blame old navy as well! I have called BOTH companies daily and have gotten zero results after being continuously told that my package would be delivered by days end for 5 continuous days! Old navy should have been...
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1.0
I liked
  • Frustrated
  • Very dissatisfied
I didn't like
  • Lying about delivery
  • Poor excuses
  • Never delivered and then lied about it
#979814
Ordered from Fans edge 12/18 with delivery guatanteed by Christmas.It is now 9:44 pm Christmas Eve and no package. Fans Edge you should be ashamed for using such a bad company to deliver your products. Laser ship and Fans Edge get a Big fat F from me.Will never use again or recommend.
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Anonymous

Anonymous Same thing. I ordered a package from Fansedge as well with 3 day shipping promising to be in by 12/23. Now Christmas Eve I have no gift to give. I have emailed both lasership ...

They claimed the first package was delivered to my door but I was home all day and nothing ever came. After sending an email and leaving a voicemail I never heard anything back. I was finally able to get a hold of someone after a 45 min wait on hold only to put put on hold again for 20 more mins to be asked you didn't get your packeage? Then to be told after 10 more mins on hold, Oh it's lost just call the seller and ask for a refund or a new...
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1.0
#979287
Garbage company.My package has been sitting in Marietta for 5 days(since 12/18). I contacted the company to see if I could come pick it up since it was time sensitive (gift for a visiting family member that lives in Germany). They said it was marked "unsorted so I couldn't come get it (12/22). I was assured any package received by 12/20 would be delivered by 12/24. Today (12/23) the estimated delivery showed 12/27. I have sent 4 emails and left...
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1.3
#978960
I tracked my package and it turns out they "claim" it was delivered and left at the front door on Saturday morning at 10:00 am, while I was home!!Not to mention it was apparently on their truck for 2 days before the date they said it was delivered. I did not receive this package, I immediately called them and waited on hold for over thirty minutes, and they are now going to investigate and told me to give them 2 days!! I don't believe they...
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#975894