
Unclaimed
Laser Christmas Lights Reviews
500
CLAIMED LOSSES
5
TOTAL REVIEWS
1.6K
PAGE VIEWS
Laser Christmas Lights Reviews
Look elsewhere.
After two years the red laser went out. Company response is, 25% off another purchase. 25%-30% off sale at the same time. Empty gesture. For the $$$ you can surround your whole house with less expensive brands.
ID
Location
Lafayette, Louisiana
New Reviewer
Bad Product threw and Trew
I ordered 2 Halloween projectors when I turned them on I noticed that Santa clause was projecting along with Happy Halloween Sent back and never heard back from company till I re emailed them and that was in December I asked for a refund and have not received any money or replacement. I would recommend that anyone looking for this type of light ouce it from the Asian sites the remotes are better and the projector and its internal parts are much higher quality the cord is also made for out door weather heavy rain as the laserchristmas are very poor also the remotes are not responsive in my opion.
1 comment
ID
Product
Laser Christmas Lights Lights
Cons
- Everything about this company sucks on all levels
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
New Reviewer
Laser Christmas lights JUNK!
Don't waste your time with this unresponsive over priced company. I purchased a rgb moving laser for $245.00, the clock timer falls behind 20 min each day which requires me to unplug and restart constantly. Laserchristmaslight.com will not repair and will not respond. Save your money go to wallmart and buy two R&G lasers for $30.00 each. Timers work perfectly, same time on & off every night.
ID
Product
Laser Christmas Lights Lights
Reason of review
Damaged or defective
New Reviewer
Company unresponsive!
I am not sure this is a real company? We have tried to order but always sold out, then new release dates but never see anything on sale. We are beginning to think this is all a joke. If this is a real company this has to be the poorest example of running a business we have seen. Live chat is a joke, just get an automatic message back letting you know there will be availability soon. A total waste of time!! We are curious if anyone has actually been able to order any of their products. We want the lights but as it has been going I really doubt if we will ever be able to order. Totally frustrating!! There is not a number to call and no means of communicating with them
4 comments
ID
Location
Lakewood, California
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Takes payment but doesn't ship
On 8/28 I Ordered "In Stock" green laser display lights with 1-3 day shipping. I Paid with PayPal on the same day. After a week I still hadn't received shipping confirmation. No response to email. No phone number to call on their web site. (The only way to contact this company is through live chat.) During live chat with Steve K, he said it would ship "next week", due to inventory issue. After week 2 he said "next week" again, but this time it was due to a big order, and he offered to ship me obsolete product. I cancelled my order. Don't waste your time, unless you have time to waste!
2 comments
ID
Reason of review
Poor customer service
Companies Similar to Laser Christmas Lights
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Laser Christmas Lights
Completely agree. I had a similar experience with the company and unresponsive to my inquiries.
They are very happy to take your money for an order, but zero support when I had issues and broken lights.
I ended up buying from a competitor Spectrum Laser Lights and the quality of product and customer support response time has been outstanding! Refreshing when a company actually does what they advertise.