LASCANA Reviews
LASCANA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LASCANA has a 3.9 star rating from 5 reviews; 50% would recommend. Consumers are mostly neutral with a 60% positive / 40% unfavorable split.
Key Takeaways for Future Customers
- Great clothes, catalog selection, and medium price point; check LASCANA reviews before buying.
- Review exchange, refund and cancellation policy ahead of purchase.
- Expect possible delays in tracking and the need to contact support for order issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about wrong items, backorders, and missing tracking information.
- Issues with refunds and exchanges and difficulties reaching a real person for support.
- Concerns about billing, membership prompts, and unwanted messages or auto-ship style offers.
Positive Feedback
Customers praise the catalog, selection, price point, and occasional helpful agent responses resolving orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LASCANA has a 3.9 star rating from 5 reviews; 50% would recommend. Consumers are mostly neutral with a 60% positive / 40% unfavorable split.
Key Takeaways for Future Customers
- Great clothes, catalog selection, and medium price point; check LASCANA reviews before buying.
- Review exchange, refund and cancellation policy ahead of purchase.
- Expect possible delays in tracking and the need to contact support for order issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about wrong items, backorders, and missing tracking information.
- Issues with refunds and exchanges and difficulties reaching a real person for support.
- Concerns about billing, membership prompts, and unwanted messages or auto-ship style offers.
Positive Feedback
Customers praise the catalog, selection, price point, and occasional helpful agent responses resolving orders.
Chicago, Illinois
Im keeping the dress you sent even though it’s not the one I orderd but I think I shoukd get the one i actually orderd at the price I paid and expedited shipping because it was your fault ! Im neebuy
- - Wrong dress received; bag SKU x29833-8NVBE doesn't match the yellow dress ordered.
- - Request the yellow dress at the sale price of $25.56 on July 14.
I got the wrong dress in the mail , the # on the bag says x29833-8NVBE the dress I ordered was a yellow print casual drawstring dress , is like to order the yellow if I can get the sale price i paid , the total was 25.56 on July 14 th! I think I shoukd get the dress i ordered at sale price I paid and expedited shipping since it was your mistake ! Ty Cynthia white
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Help with order
Speak to a real person so I can order
from lascana. Place an order with lascana. Talk to a real person.
- Price point
- Selection
- Hard to contact a real person
Preferred solution: Order 2 dresses!
Orlando, Florida
Resolved: Checking on an exchange. Agent told me it was on backorder. All is good.
Company fixed the issue and I have been provided with product replacement. Missing exchange item. Call the company and talk to it Customer service rather than using chat.
I was supposed to receive two blouses one in blue one in Orange. All I received was the Orange one I was told it was on backorder. It did not come. Its been several weeks, so I contacted them by chat.
I went through all of the information order number item numbers all this stuff and then will send a message that said it was delivered and a picture of the delivery which it was not because that was the delivery for the orange blouse I never received the blue blouse. After that, I said the blue blouse did not come. That was only the orange blouse. The answer was Ill check further or whatever she said and then I was the chat was ended back to square one.
Im sick of this I want either my money back or I want the blouse. I am sick and tired of getting the runaround
Neptune City, New Jersey
This is NOT a review!
- - Catalog shows $39, online shows $54; price mismatch.
- - Many weekend offers cause price confusion.
- - Wants size LARGE; expedited processing; no membership.
Price of dress is $39 in catalog and $54 on line. There are many offers this weekend and I am confused.
Obviously I want the best price available.
Dress item number is X29468RDPR
Catalog code is L824D42
I would need a size LARGE.
PLEASE expedite the order process!
Thank you
Amy Hyncikj
I have no intention of paying $5 now and 29 monthly to join. I just want the dress!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop sending text messages and all correspondance
Please stop sending texts and emails to me. I never requested this and do not want any more of your information.
Preferred solution: No more correspondence from your company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo see if order went through and tracking the order
- - No tracking number or order confirmation.
- - No confirmation or tracking information after calling.
- - Please send the information you asked for.
Never received a tracking number so you dont know if your order went through. Called and still didnt receive a confirmation or tracking information.
I dont know what else you want me to say.
Now this is getting annoying., so please send me information I asked for I would appreciate it. I dont know why where having this problem
Preferred solution: Deliver product or service ordered
User's recommendation: To send tracking information
Nothing
Didn't get 20% off for first order and 30% off for referring a friend. Placed an order and neither came off.
Can you take it off for me, please? Elizabeth Henize.
- Great clothes and great catalog
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
My review is about the very dismal quality of the fabrics and the products they are sewn poorly. They have poor design, and the fabrics are the cheapest Ive ever seen.
Preferred solution: Full refund
User's recommendation: Shop at Venus instead
Defective merchandise
I had a defect in an item and took exceptional care and concern, apologized and sent a new item right away
User's recommendation: Great customer service
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